About The Position

This role manages the end-to-end infusion process so patients can access therapy quickly and smoothly.

Requirements

  • 1+ year experience in patient scheduling and insurance verification
  • Knowledge of ICD-10, CPT codes, and medical terminology
  • Strong communication, organization, and multitasking skills

Nice To Haves

  • Infusion, oncology, neurology, or specialty medication experience preferred

Responsibilities

  • Order intake & documentation
  • Review infusion orders and create patient charts
  • Obtain required clinical documentation from providers
  • Verify benefits and secure prior authorizations
  • Track status and resolve barriers proactively
  • Provide updates and set expectations
  • Educate patients on pre/post infusion preparation
  • Enroll eligible patients in copay and foundation programs
  • Schedule infusion appointments
  • Coordinate drug ordering before treatment

Benefits

  • Competitive pay + health insurance
  • Paid time off and paid holidays
  • Monday–Friday schedule
  • Growth opportunities in a stable outpatient setting
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