Infrastructure Technician

Harvest Hill Beverage Company•Stamford, CT

About The Position

The Information Technology Network Administrator will ensure the availability and functionality of all information technology systems including hardware (servers, PCs, VMware / Hyper-V, printers/scanners, and conferencing), communication (phone system, internet, middleware), and applications (Active Directory, Exchange, Office 365, and cloud-based apps). In this role, the IT Network Administrator will work closely with other IT team members and interact with all departments supporting various operational initiatives. This role requires a highly resourceful individual with emotional intelligence, self-motivation and integrity. A composed demeanor, excellent communication skills, and the ability to follow through are a must.

Requirements

Bachelors Degree
3+ years of relevant network system experience
Experience using Microsoft Windows Server, HyperV, VMWare Active Directory, Office 365 and Cisco and Microsoft Azure
Ability to multi-task and complete assignments within agreed upon time frame
Demonstrated ability to Troubleshoot end user issues remotely
Ability to travel (<10% of the time)
Demonstrated ability to work collaboratively as a member of cross-functional teams, supporting colleagues and contributing actively to shared goals
Demonstrated ability to work independently

Nice To Haves

Familiarity with SQL Server, Microsoft Dynamics
Experience working in a manufacturing environment preferred

Responsibilities

Support LANs, VPN, users, applications, internet, and intranet systems.
Maintain system efficiency & performance not limited to, network facilities, servers, workstations, printers, phones, VPN, email & intrusion detection systems and all technology related items.
Maintain & monitor network and systems to ensure security.
Analyze and isolate issues.
Setup new team members, identify user needs and troubleshoot problems reported.
Administer servers, desktop computers, printers, routers, switches, firewalls, phones, software deployment, security updates and patches.
Documentation and inventory of all IT systems.
Assists in the implementation of new operating systems, servers, hardware deployments and upgrades not limited to new system migrations and or existing system upgrades.
Participate in disaster preparedness plan preparation and deployment.
Monitor and maintain anti-virus and security applications for network and workstations.
Researches and prepares recommendations, solutions and quotes for new technologies, equipment, suppliers, products and assists in deploying.
Maintain an IT request tracking system that allows users to submit requests and receive communication on status and completion of request.
Timely communication with status of task and IT items to Leadership.