Infrastructure Technical Lead Analyst, VP

Citi • Irving, TX

1d

About The Position

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. About Our Team: The Chief Information Security Office (CISO) is home to deeply talented colleagues that work to ensure the safety of Citi's clients', our revenue, our employees and our proprietary data. We manage information security as one end-to end program – one with a clear mandate and accountability. Our mission is a program that is fully anchored to modern control and architectural frameworks, is fully aligned with the enterprise architecture of the firm and is deeply integrated into the sectors and functions. Position Overview: We are seeking a skilled and detail-oriented Infrastructure Technical Lead Analyst to serve as a Storage Administrator and join the Citi Storage Management team. The successful candidate will be responsible for the configuration, monitoring and support of enterprise storage systems. This role ensures high availability, performance, and security of data storage solutions to support business-critical applications and services.

Requirements

• 6+ years of experience in storage administration
• Hands-On experience with enterprise storage platforms (e.g. Netapp, DellEMC, Hitachi, Cisco)
• Familiarity with storage protocols such as Fibre Channel, iSCSI, NFS, and SMB/CIFS
• Solid Understanding of RAIS, Storage tiering, over-provisioning, and data lifecycle Management
• Experience scripting and automation (e.g. Powershell, Bash, Python, Ansible)
• Strong problem solving, organizational, and communication skills
• Ability to work with virtual / in-person teams, and work under pressure / to a deadline

Nice To Haves

• Experience in a Financial Services or large complex and/or global environment preferred
• Ability to communicate technical concepts to non-technical audience

Responsibilities

• Install, configure, and maintain storage systems (SAN, NAS, and Software Defined Storage)
• Monitor Storage performance and capacity, and proactively address issues or bottlenecks
• Manage Storage provisioning and data replication
• Perform routine maintenance, firmware upgrades, and patch management
• Implement and maintain storage policies, procedures and best practices
• Work closely with system, network, and application teams to ensure optimal data access and performance
• Participate in disaster recover planning and testing
• Maintain accurate documentation of storage infrastructure and configurations
• Provide technical support and troubleshooting for storage relate issues

Benefits

• In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
• Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
• Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
• For additional information regarding Citi employee benefits, please visit citibenefits.com.
• Available offerings may vary by jurisdiction, job level, and date of hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees