Infrastructure Operations Manager

Digital Consultants, LLC•Alexandria, VA

About The Position

Leading with our people, Digital Consultants mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness and Common Sense make working here more than a job; it’s the Digital family. Digital Consultants is seeking an Infrastructure Operations Manager to support a government customer. The Infrastructure Operations Manager provides leadership and oversight of all enterprise IT infrastructure operations, spanning data centers, networks, servers, storage, and cloud services. This role ensures mission-critical systems remain secure, reliable, and cost-effective by managing daily operations, guiding infrastructure modernization, and driving efficiency through proactive monitoring and cloud optimization. The Manager oversees multidisciplinary technical teams, ensures compliance with DoD standards, and partners with program management, cloud architects, and cybersecurity leadership to deliver resilient IT services aligned with organizational mission objectives.

Requirements

Top secret with SCI Eligibility
Bachelor’s degree from an accredited university in computer science, information systems, business administration, information technology
Information Assurance Technician (IAT) Level II
10 years’ experience in IT field
5 years’ experience demonstrating technical and process proficiency across a broad range of IT landscape technologies and key IT disciplines.
5 years’ experience managing on-premises and cloud infrastructure demonstrating cost reductions through cloud optimization, improved system uptime via proactive monitoring, and cloud migration of applications.

Nice To Haves

Master’s degree in computer science, information systems, business administration, or information technology related field
Information Technology Infrastructure Library (ITIL) (Expert or Managing Professional)
Project Management Professional (PMP)
Cloud Platform certified in one of the following: VMWare, AWS Certified Solutions Architect, Azure Solutions Architect Expert, Google Cloud Certified Professional Cloud Architect

Responsibilities

Lead daily operations of enterprise IT infrastructure, ensuring availability, stability, and security.
Manage and mentor technical personnel across multiple IT disciplines.
Oversee lifecycle management for infrastructure components, including patching, upgrades, and refresh.
Drive cost savings and performance improvements through cloud optimization and proactive system monitoring.
Ensure adherence to DoD and agency cybersecurity requirements (IAT Level II baseline).
Develop and maintain operational documentation, SOPs, and configuration baselines.
Plan and coordinate disaster recovery and continuity of operations.
Monitor and report on infrastructure performance metrics and SLA compliance.
Collaborate with Cloud Architects, Network Engineers, and Service Desk Leads to address escalated issues.
Support modernization initiatives and migration of systems to hybrid cloud environments.
Serve as the primary liaison for infrastructure operations with government leadership and stakeholders.