Infrastructure Network Engineer I

Systems Engineering Inc • Portland, ME

1d

About The Position

At Systems Engineering, our mission is to enable the exceptional with our clients, employees, and the community.

Our Infrastructure team is recruiting for a full-time Infrastructure Engineer in Portland, Maine. This client-facing role delivers networking, security, and collaboration solutions. Engineers design, implement, and maintain technology solutions for small- and medium-sized businesses across the country, working hands-on with routing, switching, firewalls, and collaboration systems to keep our clients secure, and support business growth.

We are seeking a motivated IT professional with strong networking and firewall experience, eager to learn and deliver excellent client service. The ideal candidate is detail-oriented, decisive, effective at problem-solving, and works well both independently and collaboratively.

Requirements

• Two years of hands-on experience with Cisco routing/switching/wireless, Fortinet firewalls, Cisco Unified Communications or equivalent.
• Possess current technical certifications from the following vendors strongly preferred: Cisco (CCNA or CCNP) and/or Fortinet (FCP or FCSS).
• Experience in researching, implementing, managing, and troubleshooting network infrastructure and resolving issues on various networking and collaboration platforms.
• Knowledge of the OSI Model and other networking principles, with a broad understanding of security, including protection, detection, and incident response.
• Strong client service, communication, and interpersonal skills with a high level of professionalism.
• A collaborative team player, accountable to assigned projects and driven to meet customer needs.
• Effective critical thinking, analytical, and problem-solving skills to achieve business solutions.
• Strong organizational, multi-tasking, and time management skills, with the ability to adapt to changing priorities.

Responsibilities

• Be accountable for planning, implementing, managing, and troubleshooting network infrastructure solutions.
• Partner with clients, vendors, and internal teams to achieve excellent outcomes.
• Employ and improve Systems Engineering standard methodologies to deliver consistent and effective solutions.
• Share knowledge, mentor team members, and foster a culture of continuous improvement and teamwork.
• Act as a subject matter resource in one or more assigned technologies.
• Stay current with new technologies, continuously learning and building expertise.
• Participate in a 24x7 On-Call rotation.
• Candidates must have reliable transportation and a clean driving record and be able to work outside normal business hours.
• This position requires travel and onsite engagement in New England and has an on-call rotation, schedule will be determined with Supervisor.

Benefits

• Employer 401k matching contributions.
• Short-Term Incentive Plan (STIP) tied to individual and company performance.
• Competitive medical, dental, life, and disability insurance.
• Paid Time Off starting with 17 days PTO, nine paid holidays, two weeks paid parental leave, and paid community volunteer time.
• Engaging wellness programs including onsite health coaching, fitness facility, and various company-sponsored teams and events.
• Career mobility, professional development, and training & certification opportunities, including tuition Reimbursement after six months of employment.
• Dynamic, fun, and active community culture.
• Business casual work attire.
• Free paid parking in downtown Portland, just a couple blocks from our office.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed