Infrastructure Manager

Sage • Thousand Oaks, CA

26d • Hybrid

About The Position

The Infrastructure Manager is responsible for leading the design, operation, and continuous improvement of the organization’s global technology infrastructure. This role oversees core platforms—including on‑premises systems, SaaS environments, networks, storage and virtualization —to ensure reliability, scalability, security, and alignment with business needs. The Infrastructure Manager partners closely with engineering, cloud, security, applications, and business collaborators to deliver a resilient, high‑performing technology foundation.

Requirements

• Strong knowledge of on-prem and hybrid‑cloud environments (Azure).
• Experience with networking, virtualization, storage, Windows/Linux systems, and identity platforms.
• Demonstrated success managing complex, distributed environments.
• Superb communication, stakeholder management, and leadership skills.

Nice To Haves

• Experience in a global or multi‑site organization.
• Background in automation, scripting, and infrastructure‑as‑code.
• Familiarity with ITIL frameworks and service management tools.

Responsibilities

• Lead and develop a high‑performing team of infrastructure engineers.
• Provide coaching, mentorship, and career development to build technical depth and leadership capability.
• Manage staffing, workload distribution, and coverage across global time zones.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Oversee daily operations for infrastructure services including servers, storage, virtualization and identity services, ensuring uptime, performance, and alignment to SLAs.
• Implement and refine ITIL‑aligned processes for incident, problem, and change management.
• Ensure effective monitoring, alerting, and capacity planning across all systems including backup/restore and disaster recovery processes.
• Drive root‑cause analysis and long-term remediation for recurring issues.
• Partner with senior leadership to define multi‑year infrastructure strategy aligned with business goals.
• Lead modernization initiatives, including cloud adoption, automation, and lifecycle management.
• Oversee infrastructure projects from planning through execution, ensuring quality and timely delivery.
• Evaluate emerging technologies and recommend solutions that improve reliability, efficiency, and security.
• Collaborate with cybersecurity teams to maintain a strong security posture across infrastructure assets.
• Ensure compliance with regulatory, audit, and corporate governance requirements.
• Implement best practices for identity, access, patching, and configuration management.
• Manage relationships with key vendors, service providers, and technology partners.
• Oversee procurement, licensing, and contract negotiations to optimize cost and value.
• Contribute to and help manage the infrastructure budget, including forecasting and cost optimization.

Benefits

• Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect.
• Sage is proud to be an equal opportunity workplace and is an affirmative action employer.
• Sage offers a highly competitive and comprehensive PPO medical, dental, and vision care benefits package with SAGE covering most of the premium costs.
• Unique program benefits that support a healthy life, a company-sponsored anniversary trip every 5 years, a 401(k)-matching program of 100% up to 5% of pay, and other significant meaningful benefits.
• In alignment with our value for education, Sage offers financial support for bachelor's and graduate-level degree programs as well as learning for personal interest.
• Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the role.
• Join the nearly 2,000 Sage employees worldwide who deliver products and services that serve to fulfill our noble goal of education and dissemination of knowledge globally.
• Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect, regardless of age, disability, gender identity, marriage and partnership status, pregnancy and parental responsibilities, race, religion and belief, sex, or sexual orientation.
• We believe that diversity is a cornerstone of a vibrant culture.
• We want Sage to be an organization where the most talented staff and high-potential staff are recruited, have the opportunity to grow, and want to work.
• We strive to achieve a better representation of diverse talent at all levels, including leadership, across our workforce.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed