Infrastructure Intern

Royal Credit Union • Eau Claire, WI

18h • $20 - $22 • Onsite

About The Position

Team Members are at the core of who we are; living our core values of making a difference, doing the right thing, making it easy, being caring, being friendly, nice, and respectful, and taking ownership. Perhaps Royal is the change you’re looking for. Royal Credit Union is looking for caring, energetic team members who want to create a positive impact in the lives of our Members.

Is this you? If so, let us know by submitting an application!

Hey Students! Are you passionate about technology and eager to gain hands-on experience in IT infrastructure? Become an Infrastructure Intern at Royal Credit Union! In this role, you’ll support our tech team, configure and maintain network systems, troubleshoot issues, and help keep our digital environment running smoothly.
All applicants must be located in the Chippewa Valley Area & include a resume, cover letter, transcript and their anticipated graduation date when applying. If selected for the internship, you must be able to commit to the full 12 months and be enrolled at a university or technical college throughout the length of the internship. Must be able to work onsite at the Royal Credit Union Corporate Center in Eau Claire, WI, throughout the school year and during breaks.
Why Royal?
Member and Community Focused: We are dedicated to making a positive impact on our Members and the communities we serve, going beyond financial services to enrich lives and foster growth.
Supportive Environment: Join a collaborative, values-driven workplace that is always evolving. We support each other and work together to achieve our goals.
Professional Growth: We offer numerous opportunities for training and advancement, helping you continuously develop and advance your skills.
Empowerment: We empower our team members to make decisions and drive initiatives that help our Members achieve their financial goals. Your ideas and contributions are valued and encouraged.
Community Involvement: Engage with your local community through various initiatives and events, making a tangible difference where you live and work. Be part of something bigger.
What You’ll Do:
The Infrastructure Intern provides technical support for Royal Credit Union under the direction of the Infrastructure Manager. This intern will configure and maintain network equipment, servers, virtual machines, and associated applications. In addition they will perform routine troubleshooting, support and maintenance tasks.
What’s It Like Being an Intern at Royal Credit Union? Watch Here!
Our Commitment To You:
Compensation: $19.56-21.91 per hour (candidates with significant related experience may be higher)

Requirements

• Enrolled at a University or Technical College throughout the length of the internship, pursuing a degree in Information Systems, Network Specialist, Computer Science or related field.
• Strong customer service and communication skills, both written and verbal.
• Excellent time management and organizational abilities to handle multiple priorities.
• Analytical and problem-solving skills for complex technical issues.
• Ability to work independently and collaboratively in a fast-paced environment.
• High attention to detail and accuracy in documentation and task execution.

Nice To Haves

• Experience working in an Information Technology Support role supporting a Windows environment.

Responsibilities

• Provide technical support to team members via email, instant message, and phone, ensuring timely and effective issue resolution.
• Assist in configuring and maintaining network equipment, servers, virtual machines, and related applications.
• Perform system troubleshooting, configure user access rights, and manage mailbox and calendar permissions.
• Support security efforts by reviewing and remediating scan recommendations and maintaining documentation of configurations.
• Collaborate with other departments to resolve issues and deliver excellent customer service while embodying Royal’s core values.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed