Infrastructure Engineer Sr - ATM Engineering

PNC • Cleveland, OH

14d • $65,000 - $171,925 • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As an Infrastructure Engineer Sr. within PNC's Technology organization, you can be based in Pittsburgh PA, Cleveland OH or Birmingham AL.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

PNC is seeking a Windows Platform Engineer to work project/solution delivery within PNC’s Desktop Engineering team. Particular engineering focus will be placed on PNC’s ATM platform which uses Windows 10 on Diebold, NCR, Hyosung and other ATM hardware.

Job Description
Provides expertise on platform engineering, while overseeing the team's effort and meeting customer needs. Uses technical knowledge and industry experience to design, build and maintain technology solutions.
Develops software components and hardware for complex projects; aligns these with business strategies and objectives.
Provides expertise on best practices, standards, engineering approaches and complex technical resolutions for processes.
Places emphasis on quality improvement efforts; ensures that deliverables are secure, scalable and reliable through estimation and correction.
Communicates with customers and integrates their needs with development, to meet business objectives.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

• Should have excellent troubleshooting and problem solving skills
• Proven ability to deliver results in an ambiguous and time-sensitive environment.
• Must possess good verbal and written communication skills
• Must have good customer service-oriented attitude
• Must have willingness to work with others
• Must be organized and flexible
• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.

Nice To Haves

• Communication
• Competitive Advantages
• Customer Solutions
• Design
• Enterprise Architecture Framework
• Machine Learning (ML)
• Risk Assessments
• Team Collaboration
• Technical Knowledge
• Technical Troubleshooting

Responsibilities

• A wide range of Windows Desktop experience in an environment where scale matters.
• Proven ability to deliver improvement in all areas for new and existing technologies, (more capable, more scalable, faster, easier to support, cheaper, etc.).
• Have extensive experience with Microsoft’s Operating System Deployment methodology including MECM OSD, MDT & USMT.
• Proven experience in developing and executing on the product/project lifecycle including selection, design, test, certify, implement, support and optimize.
• Strong background in many desktop technologies working for large, complex organizations. Including at least expert knowledge in 3 of the following areas – MECM, Windows Group Policy, Powershell, desktop/laptop encryption.
• Experience in drift / configuration management via automation is desired.
• Excellent troubleshooting and problem solving skills
• The passion and ability to make a difference in projects of all sizes.
• Any experience with ATM’s running Windows 10 is a major plus.
• Provides expertise on platform engineering, while overseeing the team's effort and meeting customer needs.
• Uses technical knowledge and industry experience to design, build and maintain technology solutions.
• Develops software components and hardware for complex projects; aligns these with business strategies and objectives.
• Provides expertise on best practices, standards, engineering approaches and complex technical resolutions for processes.
• Places emphasis on quality improvement efforts; ensures that deliverables are secure, scalable and reliable through estimation and correction.
• Communicates with customers and integrates their needs with development, to meet business objectives.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level