Infrastructure Architect

Nouria Energy Services-posted 9 days ago

Full-time • Mid Level

Worcester, MA

1,001-5,000 employees

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Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country The IT Infrastructure Architect designs, implements, and manages enterprise infrastructure systems, including network, storage, backup, and security solutions. This role supports strategic planning, operational management, and business continuity across Nouria’s hybrid IT environment.

Strategy & Planning Perform and execute network designs for campus, WAN, and colocation datacenters, including capacity planning
Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services.
Conduct research on network products, services, protocols, and standards in support of IT procurement and development efforts.
Planning and development of long-term strategic goals for enterprise storage and backup systems
Implement and optimize storage architectures that utilize industry best practices including Information Lifecycle Management and data classification
Install, configure, support and optimize Enterprise SAN Technologies, backup systems, and corresponding software.
Implement redundant systems, policies, and procedures for disaster recovery and archiving to ensure effective protection and integrity of storage appliances and stored data assets.
Communicate and enforce, through system procedures, data storage retention policies.
Follow change control, incident response, and testing processes for modifications to storage appliances and software.
Research, recommend, and design IT Infrastructure products and services, and standards in support of procurement and development efforts.
Design and implement disaster avoidance strategies and impact reduction strategies.
Work closely with department heads to define effective business continuity strategies.
Implement and management of SIEM logging tools.
Operational Management Design and Manage Windows, VMWare, and Linux servers and related data center technology, including backup systems, and their associated operating systems and software.
Work with the IT security team to design and Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
Design and Manage network hardware and equipment, including routers, switches, access points, UTM devices, and UPSs.
Assess and administer equipment, hardware and software upgrades and patches.
Conduct network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
Administer and maintain end user accounts, permissions, and access rights as needed
Work with IT Security team to perform server and security audits and log reviews.
Work with IT Security Team to implement security policies and remediate vulnerabilities.
Create and maintain a disaster recovery plan; Manage and coordinate recovery plan implementation and efforts, including initial emergency response, recovery procedures, and business resumption processes.
Collaborate with Cloud Solutions Architects and M365 Engineers to support integrated hybrid environments.
Refine and document system backup and recovery processes, including regular testing
Perform system backups and recovery
Perform and manage SQL server backups and recovery.
Monitor and test network performance and provide network performance statistics and reports.
Recommend, schedule, and perform network improvements, upgrades, and repairs.
Patch and security management of servers and infrastructure devices
Create and maintain clear documentation regarding all system configurations.
Provide technical support and guidance to users and other IT staff.
Other duties, as assigned.

Extensive technical knowledge of current network hardware, protocols, and standards
Extensive knowledge and experience working with Firewalls (Fortigate or Sophos Experience a plus)
Proven expertise with network capacity planning, network security, and general network management best practices.
Strong understanding of storage architecture design, theories, principles, and practices.
Expertise in 2 or more SAN Storage platforms, and optimization for high performance systems such as SQL server databases.
Extensive knowledge of Windows Server and Active Directory Administration (MCSE/MCSA Certifications)
Extensive knowledge of LAN, WAN, and Campus and Datacenter Network Design, Configuration, and troubleshooting (Cisco CCDA/CCNA Certifications or similar)
Experience optimizing SQL server environments.
Working technical experience with designing, building, installing, configuring, and supporting storage servers and management software, including Exagrid, Dell EMC, and PURE storage
Hands-on iSCSI SAN/NAS/DAS troubleshooting experience
VMWare Expertise (VCP Certification)
VEEAM Backup and Recovery Experience
Experience with network and server monitoring solutions using WMI and SNMP
Experience with vendor management and contract negotiation
Business Continuity Planning Experience working within an Azure hybrid environment.
Experience with Wireless Networking Optimization
Project management experience.
Bachelor’s degree in Information Technology or a related field with 10-15 years of systems/network/storage administration experience required
Following certifications required: Microsoft MCSE/MCSA, VMWare VCP
Strong experience managing Windows Server, SQL Server, and Active Directory, and various infrastructure tools for backups, security, and systems monitoring, etc.
Experience with Microsoft Visio, creating network and server diagrams and documentation
Strong experience working with and providing technical support to manage, M365 tenants including Active Directory, Exchange, Teams, SharePoint, and Azure
Experience with the administration of on-premise Active Directory and Active Directory Federated Services / Directory Synchronization
Strong PowerShell scripting skills and experience
Proven working knowledge of data security standards, best practice, and compliance requirements
Experience with telecommunications technologies and carriers
Proven ability to create and maintain standard operating procedures and documenting system processes
Strong desire to work within and support a team environment
Retail technology-related experience a plus
High level of personal accountability
Must be able to lift up to 40 lbs. and perform physical activities on a regular basis
Excellent verbal communication and customer service skills; and Excellent analytical and problem-solving abilities.

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