Infrastructure Analyst

COWETA COUNTY COMMISSIONERS•Newnan, GA

About The Position

Performs intermediate skilled technical work in designing, implementing, and maintaining physical and virtual server infrastructure, storage area networks (SAN), backup services, disaster recovery services, and unified communications and related work as apparent or assigned. Work is performed under the general direction of the Assistant Director, Information Technology. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

Requirements

Thorough knowledge of the capabilities and limitations of computer hardware and software
Thorough knowledge of the fundamentals of the operation and logic of computer equipment and related principles, practices and techniques
Ability to understand and apply basic hardware/software documentation
Thorough knowledge of Standard Office Software
Thorough knowledge of Standard Accounting Software, virtualization hardware/software, network monitoring software, and backup and replication software
Thorough knowledge of programming languages and available software packages
Thorough knowledge of principles of computer systems, procedures analysis and design
Thorough knowledge of related industry, organization and departmental legal guides, recommendations, best practices, ordinances and laws
Ability to develop computer reports that present accurate and relevant information in a usable format
Ability to effectively manage projects, including maintenance of schedules and timetables, and preparation of reports on project status
Ability to train or instruct on line users in the use of computer equipment and operating procedures
Ability to communicate ideas effectively both orally and in writing
Ability to make arithmetic computations using whole numbers, fractions and decimals
Ability to compute rates, ratios and percentages
Ability to understand and apply governmental accounting practices in maintenance of financial records
Ability to establish and maintain effective working relationships with vendors, users and associates.
Bachelor's degree in information technology, computer science, or related field
Considerable experience in server administration, application/systems administration, helpdesk or desktop technical support, or equivalent combination of education and experience.
Possession of Vmware VCP required to obtain within 1 year of hire.
Favorable background history as determined by review of local, State and Federal records.
Valid driver’s license in the State of Georgia with a favorable driving history (MVR).

Nice To Haves

Possession of CompTIA Security+ preferred.

Responsibilities

Designs, implements, and maintains physical and virtual server infrastructure, storage area networks (SAN), backup services, disaster recovery services, and unified communications.
Diagnoses, tracks, resolves, and documents issues related to servers, storage arrays, backup and recover software, and unified communications.
Assists the Cybersecurity Specialist and Network Analyst with network security management, configuration, and remediation.
Advises, trains, and assists users with technology; trains, and cross trains employees on system operations.
Performs research and analyzes existing and new technologies; makes recommendations to management regarding solutions for current and future technology needs of the County.
Regularly monitors server and storage infrastructure health with SNMP monitoring tools and virtualization software.
Update and patch server and storage infrastructure hardware and software.
Work with Security Operations Center to remediate hardware and software vulnerabilities.
Assists in conducting corrective and preventive maintenance on all server and storage infrastructure.
Develops and maintains files and records related to server and storage infrastructure for the department.
Encourages and promotes a culture of excellent service.