Infrastructure Administrator

Axxum Technologies•Rancho Cordova, CA

3h•Onsite

About The Position

Infrastructure Administrator Location: Rancho Cordova, CA Onsite KEY RESPONSIBILITIES Serve as the primary IT point of contact for the Corporate office. Independently managing daily technical operations while escalating complex issues to the remote IT team as needed. Maintain and troubleshoot IT systems, including servers, networks, and end-user devices (PCs, peripherals, and accessories). Perform networking tasks, such as cabling, configuration, and connectivity troubleshooting. Execute IT projects independently, including network upgrades, software rollouts, and initiatives to optimize IT infrastructure. Provide general support to employees, resolving hardware/software issues and managing user account administration at the corporate office, and when required at other SKPT locations. Track, document, and resolve IT tickets in a timely manner, ensuring accurate updates and closure. Install, configure, and maintain software applications (e.g., Microsoft Office 365, Teams, Outlook). Collaborate with the remote IT team on larger projects and escalate issues requiring advanced expertise. Actively contribute and support global IT projects, ensuring they are completed on time and within budget. Implement and monitor security protocols to protect company data and systems from cyber threats. Participate in after-hours network upgrades and be available 24/7 for major outages (emergency situations only). Adhere to company IT policies and procedures while suggesting improvements based on onsite observations. Ensure all IT operations comply with relevant laws, regulations, and company policies. REQUIREMENTS Associate’s degree in Computer Science, Information Technology, or a related field (equivalent work experience considered) At least 3 years of experience in a similar role – IT administration, network management. Strong knowledge of Windows/Linux operating systems, networking protocols, and IT security principles. Experience with Active Directory, virtualization technologies, and cloud-based services. Must work independently with no supervision. Excellent troubleshooting skills, strong communication and interpersonal skills. Ability to manage multiple tasks and priorities in a fast-paced environment. A can-do attitude.

Requirements

Associate’s degree in Computer Science, Information Technology, or a related field (equivalent work experience considered)
At least 3 years of experience in a similar role – IT administration, network management.
Strong knowledge of Windows/Linux operating systems, networking protocols, and IT security principles.
Experience with Active Directory, virtualization technologies, and cloud-based services.
Must work independently with no supervision.
Excellent troubleshooting skills, strong communication and interpersonal skills.
Ability to manage multiple tasks and priorities in a fast-paced environment.
A can-do attitude.

Nice To Haves

Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or Cisco CCNA are a plus.

Responsibilities

Serve as the primary IT point of contact for the Corporate office. Independently managing daily technical operations while escalating complex issues to the remote IT team as needed.
Maintain and troubleshoot IT systems, including servers, networks, and end-user devices (PCs, peripherals, and accessories).
Perform networking tasks, such as cabling, configuration, and connectivity troubleshooting.
Execute IT projects independently, including network upgrades, software rollouts, and initiatives to optimize IT infrastructure.
Provide general support to employees, resolving hardware/software issues and managing user account administration at the corporate office, and when required at other SKPT locations.
Track, document, and resolve IT tickets in a timely manner, ensuring accurate updates and closure.
Install, configure, and maintain software applications (e.g., Microsoft Office 365, Teams, Outlook).
Collaborate with the remote IT team on larger projects and escalate issues requiring advanced expertise.
Actively contribute and support global IT projects, ensuring they are completed on time and within budget.
Implement and monitor security protocols to protect company data and systems from cyber threats.
Participate in after-hours network upgrades and be available 24/7 for major outages (emergency situations only).
Adhere to company IT policies and procedures while suggesting improvements based on onsite observations.
Ensure all IT operations comply with relevant laws, regulations, and company policies.