ROLE OBJECTIVES Ensure maximum uptime, performance, and security of network and infrastructure systems Proactively identify and resolve network issues before they impact business operations Support scalable, secure, and resilient IT infrastructure aligned with organizational goals Partner with internal teams and vendors to deliver reliable technology solutions BUSINESS OPERATIONS - Through cooperation and commitment to excellence, our processes are efficient and effective. Design, implement, manage, and maintain LAN, WAN, and wireless network infrastructure Monitor network performance and troubleshoot connectivity, bandwidth, and outage issues Plan and execute network hardware and software upgrades with minimal disruption Implement and manage backup and disaster recovery solutions for network configurations Respond to and resolve network-related incidents in a timely manner Maintain accurate documentation including network diagrams, configurations, and policies Provide advanced support to the technical support team for complex networking issues Support mission-critical infrastructure environments to maximize system uptime and productivity Travel to other company locations as required Perform additional duties as assigned by management INNOVATION - Innovation is a way of thinking, challenging the status quo and continually improving. Stay current on emerging networking, infrastructure, and security technologies Recommend and implement enhancements that improve performance, scalability, and security Support integration of new technologies during system installations and upgrades Contribute to the evolution of hybrid and cloud-based networking solutions PEOPLE - We optimize talent to achieve results. Collaborate cross-functionally with internal departments to understand and support network needs Work closely with third-party vendors for hardware/software procurement and advanced issue resolution Communicate clearly and effectively with technical and non-technical stakeholders Serve as a trusted technical resource and subject matter expert
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree