Information Technology Tech

Prime Healthcare•Olympia Fields, IL

23h•$23 - $38

About The Position

Responsibilities Install computer related hardware and software as needed. Support and provide problem determination and resolution on PC software and hardware. Maintain catalog, software and hardware inventory. Document service activities through the ticketing system. Access all areas of the hospital campus in order to perform computer-related installations. Use computer to accomplish data entry and PC troubleshooting. Summon outside resources when needed to complete installations and support end-users. Act as a liaison between end-users and IS as well as coordinate issues between software vendors and IS. Qualifications EDUCATION, EXPERIENCE, TRAINING 1. High School Diploma required. 2. Experience in Microsoft Desktop Operating Systems and Active Directory. 3. 1-3 years experience preferred. 4. Customer service experience preferred. 5. Preferred: Comptia A+, N+, Microsoft Certified Professional (MCP). Pay Transparency Olympia Fields Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $23.00 to $38.08. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/ Employment Status Full Time Shift Days Equal Employment Opportunity Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Requirements

High School Diploma required.
Experience in Microsoft Desktop Operating Systems and Active Directory.

Nice To Haves

1-3 years experience preferred.
Customer service experience preferred.
Preferred: Comptia A+, N+, Microsoft Certified Professional (MCP).

Responsibilities

Install computer related hardware and software as needed.
Support and provide problem determination and resolution on PC software and hardware.
Maintain catalog, software and hardware inventory.
Document service activities through the ticketing system.
Access all areas of the hospital campus in order to perform computer-related installations.
Use computer to accomplish data entry and PC troubleshooting.
Summon outside resources when needed to complete installations and support end-users.
Act as a liaison between end-users and IS as well as coordinate issues between software vendors and IS.