Information Technology Systems Student Worker

THE UNIVERSITY OF CONNECTICUT FOUNDATION INCMansfield, CT
1dOnsite

About The Position

Be part of a dynamic IT team providing cutting edge IT systems services and support to the UConn Foundation.

Requirements

  • Computer literacy with in-depth knowledge of Microsoft Windows and Microsoft Office
  • Ability to troubleshoot computer problems
  • Ability to quickly learn new IT systems
  • Excellent interpersonal and communication skills
  • Professional telephone manner with a clear speaking voice is essential
  • Problem solving skills
  • Minimum of 10 hours per week with the Maximum of 29 hours per week
  • Must be able to work in person at the Foundation building, including during breaks.
  • Ability to maintain confidentiality concerning donor related and other information
  • Values diversity and inclusion in the workplace
  • Enrollment at the University of Connecticut
  • A student in good standing related to grade point average and student code of conduct

Nice To Haves

  • Apple macOS and iOS experience is a plus.

Responsibilities

  • IT Systems Support – Support and deploy new client computers and mobile devices using enterprise deployment and management tools.
  • Support Microsoft 365 email, Teams, and SharePoint collaboration platforms.
  • Provide end user IT support via phone, remote support tools, and in person through our ITIL based service desk platform.
  • IT Systems Architecture and Security – Work on projects involving Microsoft’s Azure cloud computing platform.
  • Work on systems automation and scripting of administrative tasks.
  • Participate in IT security assessments and assist with security incident response.
  • Work on projects to enhance network security using the latest security technology.
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