Information Technology Support Summer 2026 Intern - Milwaukee (CMH Health)

Milliman•Brookfield, WI

1d•Onsite

About The Position

Independent for 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation. The IT Support department provides all aspects of support to local and remote users. We also control all local infrastructure and building conferencing and security systems. We are looking to add a full-time summer intern to our team. As part of this team, you will have very diverse duties and responsibilities. This position will be located on-site in our Milwaukee office located in Brookfield, Wisconsin from May through August 2026. Our IT Support Internship Provides You Challenging IT projects with practical on the job experience IT audit processing experience Experience working with Milliman IT professionals Attendance at professional staff meetings and department meetings On-the-job mentorship from experienced IT professional Competitive pay Prospect of securing a full-time position with Milliman The Team Milliman is one of the leading experts in healthcare financing and delivery. We advise clients on a wide range of issues—from assessing the impact of healthcare reform on organizations or populations to streamlining operations while advancing the quality of patient care. Our consulting work is supported by a powerful toolkit of data analytics solutions and informed by the most trusted, comprehensive set of cost guidelines in the industry. Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance. Location This is a full-time internship. Candidates must be able to work at least 30 hours per week in the Milwaukee office located in Brookfield, Wisconsin from May through August 2026. This position allows up to 37.5 hours per week. This job posting is expected to close on July 30, 2026.

Requirements

Candidates must currently be pursuing a bachelor’s or master’s degree
Available to work full-time (at least 30 hours per week) at our Milwaukee office located in Brookfield, Wisconsin from May to August 2026
Knowledge in Windows Operating Systems
Microsoft Windows 10/11 and Office 365 Suite
Hands-on hardware (desktop, laptop, printer, conferencing equipment, mobile devices) troubleshooting
Updating software and windows
Basic TCP/IP networking
Physical ability to walk around, climb stairs, push carts, reach up and down, kneel, crawl, and lift heavy items (up to 30 pounds maximum)
Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.

Responsibilities

Provides Helpdesk support for comprehensive end-user systems. End-user systems include but is not limited to hardware, software, networking, and telecommunications. Support includes research, troubleshooting, testing, analyzing, and communicating clearly and kindly to the end-user
Prioritize tickets based on urgency and/or priority with the information given
Completes thorough research and exhausts all possible resources when investigating an issue
Physically installs and configures new hardware, software, and systems
Responsible for physically relocating and configuring existing equipment based on user needs. Must be able to lift 30 lbs
Provide orientation and guidance to users on how to operate new software and computer equipment
Ability to physically install and relocate equipment, including but not limited to unboxing, moving with a cart or dolly, plugging in to network and power in small or hard to reach spaces. Must be able to climb stairs, balance, stoop, kneel, crouch, or crawl
Creates, updates, and reviews documentation. Responsible for contributing to IT knowledge base
Perform work on-site in the Milliman Milwaukee office

Benefits

Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges.
401(k) Plan – When an employee reaches 1,000 hours worked within 12 consecutive months, they become eligible for a 401(k) plan that includes a company matching program and profit-sharing contributions.
Paid Time Off (PTO) – Begins accruing on the first day of work; Interns, Temporary, and Seasonal Employees will earn PTO each pay period, based on 1 hour for every 30 hours worked.
Transportation – Pre-tax savings for eligible transit and parking expenses.

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