Information Technology Supervisor

The TJX Companies, Inc.•Ashville, OH

9d•Onsite

About The Position

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Summary Oversees and manages all systems activities within the Distribution Center. Manages the computer operations, Data Center activities, system upgrades and enhancements as well as ongoing maintenance. Supervises the clerical staff involved in daily data entry. Manages equipment inventory and coordinates software and hardware installations.

Requirements

Understands relationships and interfaces between systems and platforms
Requires excellent communication skills
Ability to communicate changes to management, peers, and subordinates
Understand the Databases used in all systems
Supervisory experience with networks and problem solving
Solid verbal and written communication skills
Ability to work flexible hours including nights and weekends
Ability to travel
4-6 years management experience in a systems related environment, preferably a Distribution Network.

Nice To Haves

BS or BA College degree in Business or related field preferred

Responsibilities

Supervises all activities and personnel in the Data Center.
Oversees ticket and distribution printing processes, output matching, report delivery, equipment maintenance and reporting.
Oversees all Systems Support activities including, but are not limited to, SCAN warehouse management system, Sortation Systems, Voice Systems and Labor Management Systems.
Manages the timely reporting, escalation and resolution of all system related issues.
Manages the coordination of implementations of all systems changes, new software and fixes.
Communicates recommendations and changes to DC Management.
Manages the maintenance of all hardware in the Distribution Center including tracking, reporting and resolving network and equipment related issues.
Monitors the ongoing maintenance and inventory of all system related equipment.
Works with software and equipment vendors when required.
Coordinates DC systems activities related to software and hardware installations and basic network set-up.
Participates in system related projects coordinated by Home Office.
Oversees system and technical training on all DC systems.
Recommends systems changes to support the Distribution Center operation.
Participates in special projects as assigned.