Information Technology Spec 4 - Facilities Technology & Business Solutions Lead
About The Position
The Facilities Technology & Business Solutions Lead supports enterprise facilities applications serving Minnesota State's 33 member institutions. This role ensures that technology solutions continue to operate effectively, align with relevant policies, procedures, and work plans, and deliver long-term value. The position serves as a strategic liaison between business units, IT teams, vendors, and leadership, managing the full lifecycle of approximately a dozen cloud-hosted facilities-related applications from implementation and deployment through retirement. Key responsibilities include application support, business analysis, project management, vendor management, and continuous improvement. The role is essential to maximizing the Minnesota State system’s investment in technology and ensuring that facilities applications support and foster operational excellence at campuses. This role gathers requirements, intakes project requests, establishes processes, identifies and mitigates risks and determines if projects in process are aligning with the defined requirements and stakeholder expectations regarding functionality, time and budget.
Requirements
- Four (4) years of experience in IT business analysis, application support, data security or project management.
- Demonstrated experience managing IT implementation, upgrades/updates, and integration projects.
- Demonstrated experience with business process documentation, requirements gathering, and solution design.
- Ability to manage application configuration, security, and documentation.
- Knowledge of vendor and contract management.
- Demonstrated customer service, stakeholder engagement, analytical, and problem‑solving skills.
- Excellent written and verbal communication skills and the ability to work both independently and collaboratively.
Nice To Haves
- Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, Business Administration, or related field.
- Experience in higher education or large public institutions.
- Experience with facilities-related applications such as: o E-Builder (construction project management) o Accruent and EMS (event management) o Gordian VFA (capital planning) o RoofPro and WebTMA (maintenance and lease management)
- Experience with process automation, data governance, and workflow optimization.
- Familiarity with Workday (Minnesota State’s ERP system).
- Knowledge of change management best practices, procurement processes, and public sector compliance.
Responsibilities
- Application support
- Business analysis
- Project management
- Vendor management
- Continuous improvement
- Gathering requirements
- Intaking project requests
- Establishing processes
- Identifying and mitigating risks
- Determining if projects in process are aligning with the defined requirements and stakeholder expectations regarding functionality, time and budget
Benefits
- 11 paid Holidays
- Vacation Time
- Sick Time
- six weeks of Paid Parental Leave
- low cost medical and dental insurance with low deductibles ($250 - $1500)
- a Pension Plan
- 457(b) and 403(b) retirement plans and other retirement investment options
- pre-tax medical and dental expense (with roll-over option) and dependent care accounts
- employer paid life insurance
- short and long term disability
- professional development and a tuition waiver program for employees and their dependents
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
