Information Technology Services Intern

Advarra • Columbia, MD

1d • Hybrid

About The Position

Our Summer Intern Program is aimed at providing an enriching and mutually beneficial experience that empowers young talent with the skills, knowledge, and values needed to excel in their chosen fields and potential careers at Advarra. In addition to their working teams, the cohort will have regular opportunities to engage with each other and senior leaders from across Advarra to expand their networks and exposure to the business. The IT Services Intern will work with the IT Services Team to support department initiatives. Assist in the capacity of a JR IT Coordinator, learning how to manage IT inventory; deliver functional, turn-key computers to new staff; answer questions from current staff and close out any computers that are returned. This position reports to the IT Services Manager.

Requirements

• 1 year of work experience or pursuing an undergraduate/graduate level degree or accredited certification programs in the Information Technology, Computer related, or General Business fields
• Ability to participate in the cohort beginning Monday, June 1, 2026 and running through Friday, August 7, 2026 and work 40 hours per week between the hours of 9:00am and 5:00pm EST
• Must be currently authorized to work in the United States
• Sit or stand for extended periods of time at stationary workstation
• Regularly carry, raise, and lower objects of up to 10 Lbs.
• Learn and comprehend basic instructions
• Focus and attention to tasks and responsibilities
• Verbal communication; listening and understanding, responding, and speaking

Nice To Haves

• Strong verbal and written communication
• Strong analytical and problem-solving skills
• Ability to work well in teams
• Strong work ethic, personal integrity, and attention to detail
• Familiar with Windows 11 and Microsoft Office Suite
• Maintain a high level of confidentiality and discretion within the IT department

Responsibilities

• Support the IT team in maintaining hardware, software, and other systems.
• Assist with troubleshooting issues and provide technical support.
• Assist in organizing and maintaining hardware and software inventory.
• Assist in performing hardware and software installation procedures.
• Perform software configuration on stand-alone as well as Domain joined computers and laptops.
• Perform minor repairs to equipment and arrange for other servicing needs.
• Perform other duties/projects as assigned.
• Carry out logistical duties such as helping out with arranging the shipping of new laptops and other hardware equipment to End Users
• Arranging the collection of legacy or retired IT assets from departed work colleagues upon separation from the business or upon asset replacement/retirement

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees