Information Technology (IT) Technician

Flexicrew Technical • Prichard, AL

8h

About The Position

Flexicrew Technical Services (FTS) is seeking a skilled Information Technology (IT) Technician to support daily IT operations by maintaining hardware, software, network systems, and departmental infrastructure to ensure optimal performance and functionality.

Requirements

• Associate degree in Information Technology or related field with two (2) years of related experience; or equivalent combination of education and experience.
• Proficiency in Microsoft Office applications (Outlook, Excel, Word).
• Basic knowledge of ERP and CRM systems.
• Working knowledge of SQL and C# programming.
• Foundational understanding of networking, cabling, and computer hardware.
• Strong problem-solving and analytical skills.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated commitment to customer service, teamwork, and organizational support.
• Sound judgment, professionalism, and attention to detail.

Nice To Haves

• Bachelor’s degree in Information Technology or relevant discipline preferred.
• Web development experience preferred.
• Experience with Epicor or TrackAbout systems is a plus.

Responsibilities

• Organize and maintain IT department assets, documentation, and supplies.
• Provide technical support for hardware, software, network, and communication systems to internal and external users.
• Assist in maintaining and testing disaster recovery processes for all systems.
• Monitor and optimize data and voice communication infrastructures for performance and reliability.
• Support development and maintenance of intranet, internet, and e-commerce platforms.
• Perform data import, export, archival functions, and generate ad hoc reports.
• Maintain databases, reference materials, and asset management systems.
• Assist with IT training sessions, user documentation, presentations, and proposals.
• Contribute to the development and implementation of IT department strategies.
• Respond to enterprise-wide service calls and technical support requests in a timely manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree