INFORMATION TECHNOLOGY ASSOCIATE

State of California • Sacramento, CA

35d • Hybrid

About The Position

This position is located at the DMV Headquarters in Sacramento. Under the general supervision of the Information Technology (IT) Supervisor I, the IT Associate schedules, executes, monitors, and ensures successful completion of DMV's Mission Critical Production Batch processes, utilizing Mainframe Legacy Software including Time Sharing Option (TSO), Interactive System Productivity Facility (ISPF), Job Control Language (JCL), the job scheduling software (ESP), and the software migration tool (ENDEVOR). The incumbent collaborates and effectively communicates both verbally and in writing via phone, email, the DMV Ticket Tracking System, and the California Department of Technology Ticket Tracking System with all levels of staff including, but not limited to management, technical and business staff, vendors, and DMV's internal and external customers. Additionally, the incumbent analyzes, develops, and produces technical documentation for DMV's Production Data Guidance (PDG) processes, procedures, guidelines, and standards as well as ensuring compliance with DMV's guidelines. The incumbent provides technical recommendations as a Subject Matter Expert (SME) for critical projects such as Legislatively Mandated Projects, Enterprise Software Upgrades, On-Demand AD Hoc Projects, Disaster Recovery, and Operations Recovery exercises ensuring business needs and requirements. In addition, the incumbent ensures all accountable items forms, titles and /or certificates (pinks), and registration cards are accounted for and balanced for processing. All eligible applicants may apply. A training and development assignment may be considered. SROA/Surplus candidates are encouraged to apply. The position(s) being advertised may be subject to allocation approval by the Human Resources Branch. Fingerprint/Criminal Record Clearance is required before hire. The Salary Range shown is the minimum and maximum for a full-time appointment. Moving and relocation expenses will not be reimbursed for this position. To be considered for this job vacancy, applicants must indicate the Job Control/Code (JC) number and position number(s) in the "EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING" box of the Examination/Employment Application (STD. 678), and submit all items listed under Required Application Documents below by the Final Filing Date. Employment history information must be submitted on the Examination/Employment Application (STD. 678); attaching a resume shall not be sufficient for the purposes of providing employment history. Failure to indicate required information on the STD. 678 or submit all items by the Final Filing Date may result in elimination from the recruitment process. You will find additional information about the job in the Duty Statement.

Requirements

• Must be able to grasp, reach, push, pull and lift up to 40 lbs.
• Fingerprint/Criminal Record Clearance is required before hire.
• Applicants must be eligible for appointment (e.g., must take and pass examination)
• Applicants must have authorization to work in the United States.

Nice To Haves

• Proficiency in IBM z/OS Mainframe environment, TSO/ISPF skills, z/OS JCL, ESP, Microsoft Word, Excel, and FileMaker Pro.
• Possess strong interpersonal, analytical, and problem-solving skills.
• Act with integrity, use sound judgement commit to quality, and demonstrate adaptability.
• Ability to innovate and think strategically.
• Excellent communication skills.
• Ability to work well both independently and as part of a team.
• Ability to follow established guidelines and procedures.

Responsibilities

• Schedules, executes, monitors, and ensures successful completion of DMV's Mission Critical Production Batch processes, utilizing Mainframe Legacy Software including Time Sharing Option (TSO), Interactive System Productivity Facility (ISPF), Job Control Language (JCL), the job scheduling software (ESP), and the software migration tool (ENDEVOR).
• Collaborates and effectively communicates both verbally and in writing via phone, email, the DMV Ticket Tracking System, and the California Department of Technology Ticket Tracking System with all levels of staff including, but not limited to management, technical and business staff, vendors, and DMV's internal and external customers.
• Analyzes, develops, and produces technical documentation for DMV's Production Data Guidance (PDG) processes, procedures, guidelines, and standards as well as ensuring compliance with DMV's guidelines.
• Provides technical recommendations as a Subject Matter Expert (SME) for critical projects such as Legislatively Mandated Projects, Enterprise Software Upgrades, On-Demand AD Hoc Projects, Disaster Recovery, and Operations Recovery exercises ensuring business needs and requirements.
• Ensures all accountable items forms, titles and /or certificates (pinks), and registration cards are accounted for and balanced for processing.

Benefits

• health, vision, and dental benefits
• retirement plans (CalPERS)
• savings plans (401K and 457b)
• leave benefits
• insurance (such as group legal insurance and group long term disability insurance)
• employee assistance program

What This Job Offers

• Job Type: Full-time
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees