Information Technology Associate III (Mid)
About The Position
Provide broad technical support for Navy information systems, network infrastructure, and associated components, including troubleshooting system issues and assisting with performance optimization. Support advanced issue resolution, including diagnosing complex technical problems, coordinating remediation efforts, and implementing sustainable corrective actions. Deliver network management support, including monitoring network health, assisting with configuration changes, and supporting connectivity and communications requirements. Provide server administration support, including system monitoring, patching, backup support, and configuration updates. Maintain comprehensive technical documentation to support configuration management, system changes, troubleshooting procedures, and compliance requirements. Assist in ensuring information assurance and security compliance across supported systems, including adherence to cybersecurity policies, standards, and best practices. Support the implementation of system enhancements, upgrades, and process improvements to strengthen system performance and security posture.
Requirements
- At least 4-10 years of IT experience, with a strong knowledge of hardware, software, and networking, server administration skills, relevant certifications (e.g., Network+, Security+).
Responsibilities
- Provide broad technical support for Navy information systems, network infrastructure, and associated components, including troubleshooting system issues and assisting with performance optimization.
- Support advanced issue resolution, including diagnosing complex technical problems, coordinating remediation efforts, and implementing sustainable corrective actions.
- Deliver network management support, including monitoring network health, assisting with configuration changes, and supporting connectivity and communications requirements.
- Provide server administration support, including system monitoring, patching, backup support, and configuration updates.
- Maintain comprehensive technical documentation to support configuration management, system changes, troubleshooting procedures, and compliance requirements.
- Assist in ensuring information assurance and security compliance across supported systems, including adherence to cybersecurity policies, standards, and best practices.
- Support the implementation of system enhancements, upgrades, and process improvements to strengthen system performance and security posture.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
