NSUFA216 Information Technology Administrator

Virginia Information Technologies AgencyNorfolk, VA
$70,000 - $75,000

About The Position

- Provide administrative management of various information technology resources of the Library in consultation and collaboration with OIT. - Manage information technology used throughout the Library by library staff and patrons, including PC and Mac desktops and laptops. - Support software applications used at the Library by students and employees such as Windows, Outlook, Office, Adobe, and Teams. - Maintain computer peripherals like printers, copiers, scanners, and projectors that are deployed in the Library for library staff and patron use. - Manage communications technology, including Smart TVs, Solstice Pods, cameras, and speakers that are available within the Library. - Support Internet availability and access within the Library for students, employees, and others through ethernet and wireless networks. - Maintain information systems and technology that manage library operations such as OCLC WMS and Bibliotheca self-check kiosks. - Develop relationships with University offices, State agencies, and IT vendors to maintain and enhance the Library’s IT goals, standards, and resources. - Advise Dean of Library Services and other library staff regarding information technology vendors, products, and services. - Recommend policies and procedures for acquiring, developing, utilizing, maintaining, and disposing of information technology. - Represent the library on University shared governance committees and participate in campus programs and events, as appropriate. - Participate in professional groups and events related to the utilization and advancement of information technology in libraries.

Requirements

  • A strong commitment to public service and customer service orientation.
  • Ability to collaborate with others and work as a part of a team.
  • Good verbal and written communication skills.

Nice To Haves

  • Master’s degree in Information Technology, Computer Science, or Library Science.
  • Experience working in academic libraries or higher education institutions.
  • Demonstrated experience administering a major integrated library system.

Responsibilities

  • Provide administrative management of various information technology resources of the Library in consultation and collaboration with OIT.
  • Manage information technology used throughout the Library by library staff and patrons, including PC and Mac desktops and laptops.
  • Support software applications used at the Library by students and employees such as Windows, Outlook, Office, Adobe, and Teams.
  • Maintain computer peripherals like printers, copiers, scanners, and projectors that are deployed in the Library for library staff and patron use.
  • Manage communications technology, including Smart TVs, Solstice Pods, cameras, and speakers that are available within the Library.
  • Support Internet availability and access within the Library for students, employees, and others through ethernet and wireless networks.
  • Maintain information systems and technology that manage library operations such as OCLC WMS and Bibliotheca self-check kiosks.
  • Develop relationships with University offices, State agencies, and IT vendors to maintain and enhance the Library’s IT goals, standards, and resources.
  • Advise Dean of Library Services and other library staff regarding information technology vendors, products, and services.
  • Recommend policies and procedures for acquiring, developing, utilizing, maintaining, and disposing of information technology.
  • Represent the library on University shared governance committees and participate in campus programs and events, as appropriate.
  • Participate in professional groups and events related to the utilization and advancement of information technology in libraries.
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