Information Technologist 2, District 6, PN 20058407

Ohio Department of Administrative Services • Delaware, OH

7h

About The Position

What You Will Do:
Deploy and Maintain Hardware and Software
Answer Phone Calls and Resolve Incidents for the Unified IT Support Center
Provide Excellent Customer Support
Who We Are Looking For:
Troubleshooting Skills
Customer Service Experience
Clear Communicator
Benefits to you:
· Enjoy an excellent work/life balance.
· Receive paid time off with vacation, sick and personal leave.
· Receive 11 paid holidays per year.
· Receive regular pay increases; 1st increase after 4 months.
· Receive an extensive benefits package; including Medical and FREE Vision, Dental and Basic Life Insurance after completion of eligibility period.
· Experience growth opportunities within organization.
· Participate in employee tuition reimbursement programs.
· Receive a pension plan with 14%25 employer contribution.
For a list of all the State of Ohio benefits, please visit the Total Rewards website!

MINIMUM CLASS QUALIFICATIONS FOR EMPLOYMENT
Completion of associate core program in computer science or information systems; 12 mos. combined work experience as specified by the agency position description & job posting.
-Or 18 mos. combined work experience in any combination of the following: computers and/or telecommunications software/hardware, applications, support products, projects or databases for small scale systems or programs or pieces of larger systems or programs including 12 mos. combined work experience as specified by the agency position description & job posting.
-Or equivalent of minimum class qualifications for employment noted above.
Note: The official position description on file with the designated agency is to reflect the required technical experience. Only those applicants possessing the required technical experience listed in the position description are to be considered for any vacancies posted. The job posting should also only list the required technical experience commensurate with the position in question.

Requirements

• Troubleshooting Skills
• Customer Service Experience
• Clear Communicator
• Completion of associate core program in computer science or information systems; 12 mos. combined work experience as specified by the agency position description & job posting.
• 18 mos. combined work experience in any combination of the following: computers and/or telecommunications software/hardware, applications, support products, projects or databases for small scale systems or programs or pieces of larger systems or programs including 12 mos. combined work experience as specified by the agency position description & job posting.
• equivalent of minimum class qualifications for employment noted above

Responsibilities

• Deploy and Maintain Hardware and Software
• Answer Phone Calls and Resolve Incidents for the Unified IT Support Center
• Provide Excellent Customer Support

Benefits

• Enjoy an excellent work/life balance.
• Receive paid time off with vacation, sick and personal leave.
• Receive 11 paid holidays per year.
• Receive regular pay increases; 1st increase after 4 months.
• Receive an extensive benefits package; including Medical and FREE Vision, Dental and Basic Life Insurance after completion of eligibility period.
• Experience growth opportunities within organization.
• Participate in employee tuition reimbursement programs.
• Receive a pension plan with 14%25 employer contribution.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree