Information Systems Technician

General Dynamics Information Technology•Falls Church, VA

1d•$26 - $30•Hybrid

About The Position

GDIT has an immediate opportunity for an Information Systems Technician to support our infrastructure in Falls Church, Virginia. HOW A SYSTEMS TECHNICIAN II WILL MAKE AN IMPACT Providing installation, maintenance, and troubleshooting support of information systems applications and related peripheral hardware. Working closely with GDIT employees to ensure IT tickets are responded to, and resolved, in a timely manner. Monitoring and responding to hardware and software problems with a variety of testing tools and techniques. Providing onsite support for other technical and organizational groups including hands-on/eyes-on assistance for remote teams. Offering technical support and training to end-users. Expanding current knowledge of relevant technology as assigned. Maintaining systems for conference rooms and associated AV components. Participating in special projects as required. WHAT YOU’LL NEED TO SUCCEED:

Requirements

Education: High School diploma required
Required Experience: 2+ years of related experience or technical certification
Required Technical Skills: Experience with Windows desktops, laptops, mobile devices (iOS, Android).
Required Skills: Excellent communication skills, both oral and written; positive energy and commitment to serve GDIT employees and work harmoniously with peers
Location: On-site in Falls Church a minimum of four (4) days per week
US Citizenship required
Clearance: Must be able to obtain and maintain a Top Secret clearance

Nice To Haves

Aptitude for basic networking principles and Operational knowledge of the following: Active Directory, Group Policy, SharePoint, and Microsoft System Center products.

Responsibilities

Providing installation, maintenance, and troubleshooting support of information systems applications and related peripheral hardware.
Working closely with GDIT employees to ensure IT tickets are responded to, and resolved, in a timely manner.
Monitoring and responding to hardware and software problems with a variety of testing tools and techniques.
Providing onsite support for other technical and organizational groups including hands-on/eyes-on assistance for remote teams.
Offering technical support and training to end-users.
Expanding current knowledge of relevant technology as assigned.
Maintaining systems for conference rooms and associated AV components.
Participating in special projects as required.

Benefits

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.