Intern, Information Systems

Aptima Inc • Fairborn, OH

9h

About The Position

Aptima is a technological leader in the national security industry. Our mission is to drive the future of national security by engineering scalable solutions that fuse technological innovation with human potential to transform how individuals and teams train, develop, and perform in mission-critical environments.

Our culture is rooted in our core values, which have evolved over time and our employees have embraced: Integrity, Ingenuity, Excellence, Respect, Engagement, Teamwork. At our core, Aptima researches, develops, and innovates within an area that engineering firms largely ignore, the human component. To impact the world in meaningful ways, you must bring those innovations to light, and that is precisely what we do.

As an intern supporting the Information Systems team at Aptima, you will have the opportunity to contribute to core Information Systems operations and network administration while gaining hands-on experience in enterprise IT environments. Responsibilities include ticket resolution, asset management, technical refresh initiatives, and support for networking tasks such as connectivity troubleshooting, workstation setups, and networking upgrades.

Requirements

• Ability to obtain and maintain a government security clearance
• Currently pursuing a degree in Information Systems, Computer Science, or a related field
• Basic understanding of Windows operating systems, hardware troubleshooting, and networking fundamentals
• Strong problem-solving skills with attention to detail and a proactive attitude
• Excellent communication skills and the ability to work collaboratively in a team environment
• Willingness to learn and adapt to new tools, technologies, and processes in a fast-paced IT environment

Nice To Haves

• Previous experience with network administration is a plus

Responsibilities

• Provide first-level support by assisting with IT ticket resolution, including hardware, software, and network troubleshooting
• Participate in tech refresh projects by imaging, configuring, and deploying new devices
• Assist in maintaining accurate records in asset management systems, including inventory updates and tracking
• Support network administration tasks, such as setting up workstations, configuring switches, and troubleshooting connectivity issues
• Assist with VPN setup and remote access troubleshooting
• Collaborate with team members to ensure IT equipment and network resources are prepared and functional for end-users
• Contribute to process improvements by documenting procedures and sharing insights for streamlining operations

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed