Information Systems Support Technologist Intermediate

Geisinger

3d•Remote

About The Position

Supports Medical Laboratories in the development and maintenance of all Laboratory Information Systems. Functions as a member of the Laboratory Information System support team providing 24-hour-a-day 7-day-a-week technical support as appropriate. Assists with the development and maintenance of the laboratory information system. Performs file maintenance and updates software as requested. Verifies that all data has been entered correctly. Provides the IS Help Desk with support as appropriate. Assists in the testing and verification of software provided in periodic software releases. Assists in the testing of any software changes prior to those changes being installed in the production area. Aids in the verification of reports as to completeness and accuracy before releasing into the production area. Develops and runs ad hoc reports as required; meets the requestors needs in a timely manner. Monitors, maintains and troubleshoots instrument interfaces. Performs frontline trouble shooting of peripheral devices and all applications. Aids in the diagnosis and prevention of errors and notifies the appropriate individuals. Assists in the development of Laboratory Information System policies and procedures for intra-departmental functions. Supports the process of change control maintaining required documentation and assuring communication with lab and non-lab users of the Laboratory Information System and associated systems. Participates in computer orientation, training and in-service programs for all levels of laboratory personnel. Provides similar services for other users as required. Participates in operational development assuring trouble-free interfacing between the Laboratory Information System and other hospital and clinical information systems. Assists in supporting medical laboratory outreach activity including maintenance of reference lab interfaces and production and distribution of ad hoc reports as required. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position. ASCP Certified Medical Laboratory Scientist/Medical Technologist preferred. Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Requirements

Communication
Computer Literacy
Laboratory Equipment Operation
Laboratory Information Systems (LIS)
Laboratory Services
Laboratory Supply And Inventory Management
Associate's Degree-Related Field of Study (Required)
Minimum of 2 years-Relevant experience (Required)

Nice To Haves

ASCP Certification as Medical Scientist or Medical Technologist preferred.
ASCP Certified Medical Laboratory Scientist/Medical Technologist preferred.
Bachelor's Degree-Related Field of Study
Medical Technologist/Medical Laboratory Scientist
Epic experience
DI (Data Innovations) experience
Infinity experience

Responsibilities

Assists with the development and maintenance of the laboratory information system.
Performs file maintenance and updates software as requested.
Verifies that all data has been entered correctly.
Provides the IS Help Desk with support as appropriate.
Assists in the testing and verification of software provided in periodic software releases.
Assists in the testing of any software changes prior to those changes being installed in the production area.
Aids in the verification of reports as to completeness and accuracy before releasing into the production area.
Develops and runs ad hoc reports as required; meets the requestors needs in a timely manner.
Monitors, maintains and troubleshoots instrument interfaces.
Performs frontline trouble shooting of peripheral devices and all applications.
Aids in the diagnosis and prevention of errors and notifies the appropriate individuals.
Assists in the development of Laboratory Information System policies and procedures for intra-departmental functions.
Supports the process of change control maintaining required documentation and assuring communication with lab and non-lab users of the Laboratory Information System and associated systems.
Participates in computer orientation, training and in-service programs for all levels of laboratory personnel.
Provides similar services for other users as required.
Participates in operational development assuring trouble-free interfacing between the Laboratory Information System and other hospital and clinical information systems.
Assists in supporting medical laboratory outreach activity including maintenance of reference lab interfaces and production and distribution of ad hoc reports as required.
Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.

Benefits

Full benefits (health, dental and vision) starting on day one
Three medical plan choices, including an expanded network for out-of-area employees and dependents
Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution
Company-paid life insurance, short-term disability, and long-term disability coverage
401(k) plan that includes automatic Geisinger contributions
Generous paid time off (PTO) plan that allows you to accrue time quickly
Up to $5,000 in tuition reimbursement per calendar year
MyHealth Rewards wellness program to improve your health while earning a financial incentive
Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance
healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners