Engineer-Information Services Intermediate

Indiana University Health System • Muncie, DE

1d

About The Position

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do . Indiana University Health is seeking individuals who embody these values to join our IS Field Services Desktop and Network Administration team in the role of Information Services Intermediate Engineer. Job Description Fulfills customer requirements via design/build/test/troubleshoot/document activities for enterprise-class datacenter computing hardware, software, networking tools and platforms. Evaluates, analyzes, configures, and implements new products and tools while ensuring appropriate operational monitoring is enabled. Provides support for logical networking and communications protocols, Microsoft products, Intel and midrange platforms, relational databases, and programming/scripting. Key Relationships Reports to : Director-Information Services, System Services Candidate Qualifications Candidates for the position will be evaluated according to the following criteria and competencies. Bachelor's degree preferred or equivalent experience. 3-5 years of experience required. Healthcare, health insurance and health providers experience and understanding of processes is preferred. Experience working with hypervisors and scripting required. Requires experience working with vendors to quote moderately complex solutions. Cloud experience is preferred. Preferred Qualifications Cisco Unified Communications Manager Cisco Unity Connection Cisco Unified Border Element (CUBE) Cisco Voice Gateway Hardware – VG450 Cisco IM & Presence Five9s Cloud Contact Center Cisco Routing and Switching Cisco Catalyst 9300 & 9400 switching Indiana University Health is unlike any other healthcare system, and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states. IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals, and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana. Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

Requirements

• Bachelor's degree preferred or equivalent experience.
• 3-5 years of experience required.
• Experience working with hypervisors and scripting required.
• Requires experience working with vendors to quote moderately complex solutions.

Nice To Haves

• Healthcare, health insurance and health providers experience and understanding of processes is preferred.
• Cloud experience is preferred.
• Cisco Unified Communications Manager
• Cisco Unity Connection
• Cisco Unified Border Element (CUBE)
• Cisco Voice Gateway Hardware – VG450
• Cisco IM & Presence
• Five9s Cloud Contact Center
• Cisco Routing and Switching
• Cisco Catalyst 9300 & 9400 switching

Responsibilities

• Fulfills customer requirements via design/build/test/troubleshoot/document activities for enterprise-class datacenter computing hardware, software, networking tools and platforms.
• Evaluates, analyzes, configures, and implements new products and tools while ensuring appropriate operational monitoring is enabled.
• Provides support for logical networking and communications protocols, Microsoft products, Intel and midrange platforms, relational databases, and programming/scripting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees