Information Security Engineer I

Simmons Bank•Little Rock, AR

55d

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. At Simmons Bank, the Security Engineering Team is responsible for the design, implementation, and maintenance of security solutions to include, but not limited to: Identity & Access Protection , Email Security, Network Security, Endpoint Protectio n, Data Protection and Vulnerability Management . These security solutions secure critical business operations and protect our customers and data. You will join a team of Associates dedicated to ensuring the security of the corporate network and be responsible for the day-to-day operation of the Information Security Program . Level I Security Engineers are primarily responsible for the implementation and maintenance of security systems and supporting end-user s ’ use of th e Company’s security services .

Requirements

Minimum of four ( 4 ) years of experience in information technology, network engineering , or security engineering (required)
Experience in operational roles supporting of IT systems , networks, or application s and direct experience conducting basic troubleshooting steps , documenting tickets, and communicating with end-users (required)
Must be willing to periodically work non-standard hours and be on call
Baseline understanding of common enterprise operating systems , database systems and network s
Ability to read and interpret documents and follow written or verbal instructions
Ability to conduct oral and written communication and present , in a professional manner, to internal and external parties
Ability to prioritize assignments while working on multiple projects
Ability to manage their own time with awareness to escalate issues promptly and with focused on meeting SLA targets
Ability to work independently with l imited supervision
Possesses service-oriented mindset and strong customer service skills

Nice To Haves

Bachelor’s degree in a related field (preferred)
Direct experience administering security systems such as: endpoint protection , network access control , web content filtering, data loss prevention, vulnerability scanners, and firewalls ( preferred )
CompTia A+, Security+, Network+, or other baseline security related certifications ( )

Responsibilities

Contributes to the design and implementation of security systems , as needed
Identifies and documents system security requirements to assist with solution selection
Assists with the evaluation of new technologies or process improvements that enhance security capabilities
Configure, maintain , and m onitor the Company’s security systems , including but not limited to: secure email gateway, firewall , VPN, network access control , secure web gateway , security information and event management platform , endpoint protection , data loss prevention and vulnerability scanning tools
Handles service request and incident tickets pertaining to security systems
Reviews system alerts and responds in accordance with established procedures ( e.g. triage , mitigate, and escalate)
Researches , tests and presents proposed security system changes to IT and Business leadership
Conducts security system changes in accordance with the change management process
Collaborates with external parties ( e.g. vendor support, professional services and other s) to maintain security technologies
Monitors cases, tickets, and incidents opened with vendor support to ensure timely response and remediation
Applies upgrades, patches, and other configurations in support of the patch management and vulnerability management processes
Assists in maintaining the team’s written documentation ( e.g. diagrams, procedures, and other system information) for the Company’s security systems
Participates in rotating on-call schedule representing the Security Engineering team
Communicates security concerns to management in a timely manner
Completes training related to this position, as assigned, in a timely manner
Pursues IT and/or Security certifications relevant to this position
Takes initiative and responsibility for achieving desired results
Performs other duties as assigned