Information Management Specialist (Law Firm)
About The Position
HireNow Staffing is partnering with a nationally recognized law firm to identify a highly organized and service-driven Information Management Specialist to support its Cleveland-based office. This is an excellent opportunity for a professional who thrives on precision, confidentiality, and process excellence. The Information Management Specialist plays a critical role in ensuring client and firm records are accurately tracked, stored, transferred, and maintained in compliance with firm policies and legal standards. The ideal candidate brings strong attention to detail, comfort working with both physical and electronic information systems, and the professionalism required to support attorneys and business teams in a fast-paced legal environment.
Requirements
- Bachelor's degree or at least 2 years of professional services or administrative office experience
- Demonstrated proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook
- Strong written and verbal communication skills with a high level of professionalism
- Exceptional attention to detail and organizational accuracy
- Ability to work independently while collaborating effectively across teams
- Authorized to work in the United States (no visa sponsorship now or in the future)
- Must be local to Cleveland, OH or able to commute to the hybrid schedule
Nice To Haves
- Prior experience in records management, information governance, or office administration
- Law firm or professional services environment exposure
- Familiarity with records tracking tools such as iCompli or similar systems
- Experience handling confidential or regulated documentation with discretion
- Interest in developing a long-term career path in legal operations or information management
Responsibilities
- Maintaining accurate indexing and tracking of onsite files, storage containers, and archived materials using internal systems (iCompli or similar platforms)
- Managing requests for file containers, barcode labeling, transfers, and retrievals across departments
- Overseeing assigned storage areas to ensure organization, accessibility, and compliance with retention standards
- Coordinating incoming and outgoing file shipments between offices, external vendors, and client-designated locations
- Collecting, reviewing, and preparing physical records for secure transfer, offsite storage, or authorized destruction
- Ensuring all record-handling activities align with confidentiality expectations and firmwide compliance requirements
- Preparing reports and activity metrics related to information management operations
- Supporting training initiatives and working collaboratively with colleagues to strengthen IM workflows and best practices
- Assisting with additional operational or administrative duties as needed
Benefits
- Full benefits package
- Relocation assistance for qualified candidates
- Interview expenses covered
- Long-term growth opportunity within an established national firm
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
