Information Development Intern - Undergraduate
About The Position
Why PlayStation? PlayStation isn't just the Best Place to Play — it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. R-121779 About The Team The Product Information Design and Development (PIDD) group helps deliver PlayStation hardware and software on time by producing clear, accurate documentation. This includes PlayStation Terminology, user manuals, and packaging materials that support key product milestones. The team also improves internal workflows by adopting modern tools and refining content development processes. As an Information Development Intern, you'll contribute to real-world projects and gain practical experience in technical writing, content management, and user research. You'll work with tools used across the industry and collaborate with teams focused on product delivery and documentation quality.
Requirements
- Current enrollment in an accredited university undergraduate program in Technical Communication, User Experience/Design, or related field, with graduation expected between December 2026 and Spring 2027.
- Proven technical writing skills; portfolio required.
- Comfortable working with consumer electronics.
- Familiarity with standards such as the Microsoft Style Guide.
- Strong attention to detail and ability to follow structured processes.
- Students with expected graduation between December 2026 and Spring 2027 from an accredited university.
- Undergraduate
- Able to work during one of the following periods: May 18th - August 7th or June 15th - September 4th.
- Must be available for the entire 12-week internship period.
- At this time, SIE will only consider applicants who are authorized to work for any employer in the United States and who will not require work visa sponsorship from SIE now or in the future to maintain their authorization to work in the United States.
Nice To Haves
- Japanese language skills preferred but not required.
Responsibilities
- Documentation Updates Revise internal documentation for PlayStation Terminology tools.
- Update end-user instructional content to reflect current tool features.
- Refresh service-level agreements (SLAs) and operational-level agreements (OLAs).
- Perform terminology alignment and consistency checks.
- Organize and maintain Confluence pages.
- AEM Support and Training Learn Adobe Experience Manager (AEM) workflows and create step-by-step guides.
- Support page creation, including layout setup, asset management, and publishing.
- Conduct QA checks to ensure accuracy, accessibility, and proper formatting.
- Repository and Database Maintenance Maintain content in the PIDD Git repository and other content platforms.
- Update project and content databases as needed.
- Document maintenance processes to support long-term use.
- User Testing and Research Assist with planning and conducting user testing for consumer-facing content.
- Help synthesize feedback and suggest improvements.
- Research documentation standards to support best practices.
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What This Job Offers
Career Level
Intern
