Austin Aviation, Undergraduate Intern

City of Austin

About The Position

JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. About Austin-Bergstrom International Airport Owned by the City of Austin and operated by the Department of Aviation, Austin-Bergstrom International Airport is an economic engine, supplying over 74,000 direct and indirect jobs in the Central Texas region. Now, as we build the airport’s largest improvement program in its history, we are redefining the travel experience in one of the fastest-growing cities in the United States. This is an exciting opportunity to join the team behind Journey With AUS, the airport’s expansion and development program, where bold ideas, cutting-edge infrastructure, and a shared commitment to excellence are taking flight. Job Description: Purpose: Under general supervision, this position assists in general administrative or research functions to develop a working knowledge of a targeted area in municipal government. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Observes and assists professionals in the assigned department to learn about areas of career interest. Assists, as necessary, in the coordination, administration, or monitoring of specific programs. Assists, as necessary, with researching, collecting and organizing data, performing analyses, and preparing reports to supplement knowledge gained through academic courses. Participates, as necessary, in finding solutions to existing problems and discusses recommendations with administrative personnel to acquire skills in problem solving. Assists with special projects. POSITION OVERVIEW: The internship role will support the AUS Community Affairs team. This team serves as a direct connection between the community and airport issues, working collaboratively with all divisions on outreach and engagement efforts. Community Affairs can assist with speaking requests, groups wanting to be involved with airport activities, and anyone looking for partner with AUS. In this role, you will have the opportunity to create and participate in the following areas: Graphic Design Support: Create visually appealing graphics and promotional materials using design tools such as Canva and Adobe Creative Suite or similar to support community outreach campaigns, social media content, and event promotions. Event Coordination and Planning: Assist in the logistical planning and execution of community events, tours, and programs, including setting up materials, and ensuring smooth on-site operations. Communications Assistance: Contribute to the development of engaging content for newsletters, social media posts, and other public communications to highlight community initiatives and airport events. Research and Analysis: Conduct research to gather insights on community trends, evaluate the effectiveness of outreach efforts, and provide recommendations for future programs and initiatives. Program Coordination: Support the implementation of school outreach programs, career days, and tours, helping to foster relationships with local educational institutions and non-profit organizations. Administrative Support: Provide general administrative assistance, including scheduling meetings, maintaining contact lists, and preparing reports related to community engagement activities.

Requirements

Graduation from an accredited high school or equivalent.
Enrolled in an accredited college or university undergraduate degree program, with some advanced coursework related to the internship program.
Knowledge of Federal, State, and Local laws and ordinances.
Knowledge of applicable processes, techniques, and methods.
Knowledge of City practices, policies, and procedures.
Knowledge of statistical analysis.
Skill in oral and written communication.
Skill in using computers and related software applications.
Ability to work with minimal supervision.
Ability to operate a computer keyboard and other basic office equipment.
Ability to communicate clearly and effectively.
Ability to create clear and concise reports.
Ability to establish and maintain effective communication and working relationships with City employees and the public.
Must have the ability to read, write, and fluently speak in English.

Nice To Haves

Knowledge using graphic design tools (e.g. Canva, Adobe Suite or similar).
Knowledge with social media platforms (e.g. Instagram, Facebook, LinkedIn or similar).
Knowledge with event planning and engagement strategies.
Exceptional customer service and networking skills.
Bilingual in Spanish.

Responsibilities

Observes and assists professionals in the assigned department to learn about areas of career interest.
Assists, as necessary, in the coordination, administration, or monitoring of specific programs.
Assists, as necessary, with researching, collecting and organizing data, performing analyses, and preparing reports to supplement knowledge gained through academic courses.
Participates, as necessary, in finding solutions to existing problems and discusses recommendations with administrative personnel to acquire skills in problem solving.
Assists with special projects.
Create visually appealing graphics and promotional materials using design tools such as Canva and Adobe Creative Suite or similar to support community outreach campaigns, social media content, and event promotions.
Assist in the logistical planning and execution of community events, tours, and programs, including setting up materials, and ensuring smooth on-site operations.
Contribute to the development of engaging content for newsletters, social media posts, and other public communications to highlight community initiatives and airport events.
Conduct research to gather insights on community trends, evaluate the effectiveness of outreach efforts, and provide recommendations for future programs and initiatives.
Support the implementation of school outreach programs, career days, and tours, helping to foster relationships with local educational institutions and non-profit organizations.
Provide general administrative assistance, including scheduling meetings, maintaining contact lists, and preparing reports related to community engagement activities.