Infor Application Developer/Administrator

Colorado Springs Utilities•Colorado Springs, CO

6d•Hybrid

About The Position

The Infor Applications team at Colorado Springs Utilities is looking to hire an Applications Intermediate and an Applications Senior to join our team. In this job, you will support our technology solutions through maintenance and support, troubleshooting of both in-house developed and Commercial off-the-shelf systems (COTS) deployed on-site and in public and private clouds. Key application systems supported by this position are Infor CloudSuite, Hyperion Planning, Oracle Taleo, and the Project Portfolio Tracking System (PPTS). You will perform low to moderately complex professional-level systems or subsystem administration, analysis, design, development, maintenance, system and data management, configuration, customization, vendor/contract management, and support of applications technologies of new or existing application programs, data, and components. These positions act under the general direction of a supervisor to provide the full range of expertise in application development, maintenance, system and user support, and provide guidance and training to less experienced IT employees. These positions will provide project activity, program, or vendor coordination for the assigned application area. A hybrid telework schedule will be considered for these positions; hybrid is defined as a pre-determined blend of working from home and in the office. This position offers two (2) days in the office and three (3) days at home per week. We are hiring (1) Applications Intermediate and (1) Applications Senior. Candidates will be offered positions dependent on experience and interview results. Applications Intermediate Pay Range: $83,179/yr. to $103,979/yr. Applications Senior Pay Range: $100,610/yr. to $125,757/yr.

Requirements

Collaborate effectively, share ideas, and work towards common goals with the accounting and human resource team to support projects and initiatives using the Infor CloudSuite application
Effectively communicate with team members & customers with excellent verbal and written communication skills – in addition, as the Senior, you will, occasionally, liaise with supplier support teams
Organized, detail-oriented, and self-motivated with strong customer service skills
Excellent troubleshooting skills, analytical skills, critical thinking for solving application, database, and software issues, and the ability to debug and optimize code for performance. In addition, as the Senior, you will also troubleshoot server-level incidents
Effective time management - successfully prioritizes service issues and project tasks based on multiple competing objectives while multitasking
Project Management – as the Senior, you will, occasionally, lead small projects from start to finish
Technical aptitude – willingness and commitment to ongoing learning and self-development, excellent ability to learn, understand, and then disseminate information of a technical nature
Understanding of object-oriented programming principles and design patterns, proficient development experience, testing, and maintaining high-performance applications
Bachelor’s degree in computer science or a closely related field

Nice To Haves

Demonstrated experience in applications, related programming, or support areas
One to three years’ experience in an applications or related programming/business environment
System monitoring tools and techniques
Experience administering and supporting Infor CloudSuite systems is highly beneficial

Responsibilities

Develop enhancements and monitor applications and programs to ensure proper functionality, data integration, and integrity. In addition, as the Senior, you will ensure documentation meets team standards for best practices
Design and evaluate algorithms, data structures, and user interfaces for applications
Create and maintain programs/scripts to facilitate maintenance and to update various data sets
Develop, test, and debug programs and enhancements – as the Senior, you will provide input for optimization of the lower-level team-developed items
Analyze customer requests or problems by gathering data requirements and determining solutions for application development and report writing
Use established procedures to solve low to moderately complex problems, considering application requirements and configurations, system hardware, and software performance
Work directly with requestors and stakeholders to troubleshoot and resolve low to moderately complex production application issues, including database and software issues. In addition, as a Senior, you will help to troubleshoot server issues
Coordinate with vendor support for issue resolutions, patching, system upgrades, and release management for custom and off-the-shelf application deployments (SENIOR)
Train system users on new or modified programs and applications, and prepare and maintain user documentation
Create, maintain, and revise query algorithms, reports, and process and system documentation – in addition, as the Senior, you will create knowledge sharing documentation for end users and technical peers

Benefits

Time Off to Recharge
Vacation – Start with 13 days annually, increasing to 24 days with tenure
Personal Leave –3 days per year
Paid Holidays –12 paid holidays per year
Sick Leave – 12 days per year for personal or family health needs
Vacation Buy – Option to purchase up to 40 additional hours annually
Health & Wellness – Benefits elected are effective the first of the following month
Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
Zero Health: Access to hundreds of medical services at no cost
Dental & Vision: Two dental plans and one vision plan
Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
Health Savings Account (HSA): Available with HDHP
Financial & Retirement Security
Pension Plan: Colorado PERA provides retirement benefits and peace of mind
Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
Disability Coverage: Short-Term and Long-Term Disability insurance available
Life Insurance: Employer-paid coverage with optional supplemental plans
Long-Term Care Insurance: Available for purchase to support extended care needs
Additional Support
Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
Tuition Reimbursement: Up to $5,250 annually to support continued education
Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness