Infectious Disease Care Coordinator

Cherokee Health Systems • Knoxville, TN

11h • Onsite

About The Position

Do you thrive at the intersection of primary care, behavioral health, and addiction medicine—and want to make it easier for people to access life-saving infectious disease services? River Valley Health is seeking an Infectious Disease Care Coordinator to strengthen care coordination, outreach, and follow-up that improves engagement, retention, and health outcomes.

What you’ll do
You’ll coordinate and support infectious disease and related services across clinic and community settings, including:

Requirements

• Bachelor’s degree required
• Excellent organization, communication, and relationship-building skills
• Comfort with Word processing, EMR systems, and spreadsheets; data tracking/reporting experience strongly preferred
• Willingness to travel regionally as needed

Nice To Haves

• Experience working with and/or advocating for populations at risk for infectious diseases preferred
• Prior management/supervisory experience in a healthcare setting strongly preferred

Responsibilities

• Provide education and coordinate testing/care for PrEP/PEP, HIV treatment, viral hepatitis (HCV/HBV) testing & treatment, and STI services.
• Collaborate closely with substance use disorder team members to support continuity of care.
• Help patients navigate resources and funding options; coordinate pharmacy assistance programs, transportation, and interpretation.
• Conduct focused patient engagement, follow-up, and outreach to close gaps in care and promote wellness.
• Support patient understanding of treatment plans (prescriptions/refills, referrals, authorizations, when to seek care).
• Participate in community events and provide health education; point-of-care HIV/HCV/STI testing training will be provided.
• Complete internal data tracking/analysis and support grant reporting and quality improvement activities.

Benefits

• Be part of a nonprofit organization focused on community health that values your work/life balance.
• Work with a dedicated team of professionals.
• Enjoy a comprehensive benefits package, including competitive PTO package.

What This Job Offers

• Job Type: Full-time