Industry Segment & Programs Manager – Storage and Handling

Mheda•Chicago, IL

3d•Remote

About The Position

The Industry Segment & Programs Manager is responsible for strengthening and growing one of MHEDA’s core business communities — Industrial Truck, Storage & Handling, or Systems Integrators — by executing community-defined priorities and delivering practical educational content that members can apply directly within their organization. MHEDA’s Business Communities are member groups organized by industry segments to identify shared needs and guide relevant programs and resources. This role partners closely with Business Community committees to translate defined priorities and member feedback into relevant programs, learning opportunities, and tools. Working cross-functionally with Member Services and Member Experience, the Industry Segment & Programs Manager ensures community-specific offerings support recruitment, retention, onboarding, and meaningful participation. The ideal candidate understands the industry segment they represent and can turn direction into tangible outcomes that deliver consistent, practical value to members.

Requirements

Industry curiosity and a learning mindset
Ability to translate industry needs into practical solutions
Relationship building and facilitation skills
Content planning and program development
Strategic thinking with execution focus
Communication and collaboration across teams
Comfort working with subject matter experts and volunteers
Project management and organization
Bachelor’s degree in business, communications, education, marketing, or related field preferred.
3+ years experience in the material handling industry or deep familiarity with one of MHEDA’s core segments (Industrial Truck, Storage & Handling, or Systems Integrators).
Experience developing educational content, training programs, or industry resources strongly preferred.