Industrial Plant Manager, Laundry Operations - Yellowstone National Park

Xanterra Travel Collection•Mammoth, WY

29d•Onsite

About The Position

The Industrial Plant Manager is responsible for the overall leadership and direction of the laundry facility, encompassing both operations and engineering/maintenance functions. This position ensures that production, quality, safety, cost, and maintenance standards are consistently achieved or exceeded. The Manager provides strategic and day-to-day oversight of staff, equipment, systems, and processes to deliver efficient and reliable laundry services to all Xanterra Yellowstone properties.

Requirements

Bachelor’s degree preferred; relevant industry experience may substitute.
At least 5 years of management experience in industrial laundry operations or commercial plant engineering/maintenance, including supervisory responsibility, preferably in a large-scale or seasonal workforce setting.
Experience with tunnel washers (CBW), finishing systems, and chemical processes strongly preferred.
CLLM (Certified Laundry and Linen Manager) or equivalent certification required within 1 year of hire.
Ability to stand, walk, and reach throughout shift; occasional climbing, crawling, kneeling.
Ability to lift up to 55 lbs and push/pull up to 1,000 lbs with assistance.
Work in hot, humid, noisy environments typical of industrial laundry plants.
Must be able to work at a computer workstation up to 7 hours per day.
Must hold a valid driver’s license; in-park travel required.

Responsibilities

Provide overall vision and leadership for both the operations and maintenance branches of the laundry facility.
Ensure alignment with Xanterra’s mission of Legendary Hospitality with a Softer Footprint.
Promote a culture of safety, accountability, teamwork, and continuous improvement.
Develop annual strategic, staffing, and capital plans for the facility.
Direct all aspects of industrial laundry production, including scheduling, staffing, throughput, inventory, quality assurance, and on-time delivery.
Track and improve productivity measures such as pounds per operator hour (PPOH).
Oversee training, performance management, and professional development of operations staff.
Ensure accurate inventory control for linens, uniforms, chemicals, and supplies.
Maintain service standards that support guest satisfaction and property needs.
Maintaining and meeting the needs to our department fields and fill rate
Oversee all maintenance and repair of laundry plant assets and equipment, ensuring maximum uptime and longevity.
Ensure predictive, preventive, and corrective maintenance programs are executed effectively.
Oversee maintenance staff scheduling, training, and supervision.
Ensure all work is completed in compliance with OSHA, EPA, and company safety and sustainability policies.
Maintain accurate records of work orders, labor, and materials through the CMMS (Maximo).
Develop, manage, and monitor facility budgets, including labor, supplies, maintenance, and utilities.
Analyze and report on financial performance, productivity, and cost trends.
Identify and justify capital investment needs.
Ensure compliance with corporate reporting and performance documentation standards.
Oversee annual capital improvement budgeting and project process – identify and prioritize needs, obtain quotes, and oversee projects.
Serve as the primary point of contact for the laundry facility with Lodging, Engineering, and other departments.
Coordinate with vendors, contractors, and regulatory agencies as needed.
Provide timely updates and reporting to senior leadership.

Benefits

Medical, Dental, Vision
Paid Time Off and Holidays
Disability Insurance
401k with match
Life and AD&D Insurance
Employee Assistance Program
Wellness Programs
Learning and Development Programs
Free Yellowstone & Grand Teton National Park pass
Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
Access to discounted services at Yellowstone Medical Clinics operated by STGi.
Employee discounts at local gateway communities
Retail, Lodging and Travel Discounts
$350 Referral Bonus Program