Industrial Engineer

Fiserv•Stafford, TX

5d•Onsite

About The Position

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. About your role: You will join Output Solutions at Fiserv, partnering with business unit leaders to drive customer-focused, process-centered improvements across high-volume production operations. The role leads process engineering, data-driven optimization, and implementation of solutions that raise operational quality and client satisfaction.

Requirements

Bachelor’s degree in Industrial Engineering, Manufacturing Engineering, or related field and/or equivalent military experience.
3+ years of experience in Industrial Engineering, Process Engineering, or quality/process improvement roles.
3+ years using data analysis tools such as Excel, Minitab, SQL, or Python.
Ability to work independently and manage multiple priorities in a fast-paced production environment.
Excellent communication and presentation skills to influence technical and non-technical audiences.
Lean and/or Six Sigma Green/Black Belt certification.

Nice To Haves

Experience in Transactional Print, Direct Mail, or Secure Card production environments.
Working knowledge of Lean principles such as Value Stream Mapping, Just-In-Time, Demand Flow, Single Piece Flow, Five S’s, Visual Management, Total Productive Maintenance, Kaizen, SPC, Six Sigma.
Understanding of ERP or job management systems used in high-volume production environments.
Exposure to material handling automation and production equipment.
Familiarity with finite capacity scheduling tools and APS systems.
Experience with simulation software (Arena, FlexSim, or equivalent).

Responsibilities

Act as a change agent to promote performance awareness and the use of structured process improvement tools.
Translate operational data into actionable insights that inform strategic decisions and investment priorities.
Lead the assessment, identification, and realization of productivity and operational improvement opportunities across the Fiserv Output Solutions division.
Support end-to-end process development—from early definition through implementation and sustainment.
Develop solutions to complex problems by designing and implementing processes, procedures, tooling, and automation in collaboration with internal teams and suppliers.
Facilitate regular reviews of quality and process performance metrics, identifying and driving improvement projects with measurable outcomes.
Implement process solutions that integrate into business operations, accounting for cultural change, system dependencies, and organizational structure.

Benefits

Fuel Your Life program to support physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points used for rewards
Eight Employee Resource Groups to foster a collaborative culture
Unparalleled professional growth with training, development, and internal mobility opportunities
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Medical, dental, vision, life, and disability insurance options available day one
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave