Industrial Automation Specialist

REXEL•Asheville, NC

About The Position

Summary: The Industrial Automation Specialist position is responsible for the growth of sales and customer application pre-sales and post-sales support for a specific group(s) of automation products and services. What You'll Do: Meet or exceed sales goals of assigned technology offer Develop sales strategies, promotions, programs, and plans for sales growth Develop annual performance goals, objectives, and sales action plans Prepare periodic sales funnel, weekly sales reports, etc. Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities Establish relationships with sales and customers to better understand sales potential Ascertain customer needs by customer visits, phone, and other means of research (internet, etc.) Work with sales to establish joint strategies and activities Provide expert knowledge to Inside Sales to facilitate quoting, order entry, and order expediting Create and present technical and commercial training for internal and external customers Describe or demonstrate product to customers Follow up on all business leads assigned by management, marketing, technical department, or supplier partners Acquire, use, and continuously develop personal technical knowledge Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery Work with prospective customers to move projects through the sales cycle to conclusion Properly prepare for sales calls, customers events, etc. Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

Requirements

5+ years of equivalent experience
Electrical distribution industry or related experience required
Valid Driver’s License
High School or GED - Required
Intermediate/advanced computer skills, specifically with Excel/Outlook/Word
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public
Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel
Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility

Nice To Haves

4 Year / Bachelor's Degree - Preferred

Responsibilities

Meet or exceed sales goals of assigned technology offer
Develop sales strategies, promotions, programs, and plans for sales growth
Develop annual performance goals, objectives, and sales action plans
Prepare periodic sales funnel, weekly sales reports, etc.
Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities
Establish relationships with sales and customers to better understand sales potential
Ascertain customer needs by customer visits, phone, and other means of research (internet, etc.)
Work with sales to establish joint strategies and activities
Provide expert knowledge to Inside Sales to facilitate quoting, order entry, and order expediting
Create and present technical and commercial training for internal and external customers
Describe or demonstrate product to customers
Follow up on all business leads assigned by management, marketing, technical department, or supplier partners
Acquire, use, and continuously develop personal technical knowledge
Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery
Work with prospective customers to move projects through the sales cycle to conclusion
Properly prepare for sales calls, customers events, etc.
Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems
Other duties as assigned

Benefits

Medical, Dental, and Vision Insurance
Life Insurance
Short-Term and Long-Term Disability Insurance
401K with Employer Match
Paid vacation and sick time
Paid company holidays plus flexible personal days per year
Tuition Reimbursement
Health & Wellness Programs
Flexible Spending Accounts
HSA Accounts
Commuter Transit Benefits
Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
Employee Discount Programs
Professional Training & Development Programs
Career Advancement Opportunities – We like to promote from within