Individual Placement - Visitor Services Participant

Student Conservation Association•Cheney, WA

6h•Onsite

About The Position

The Visitor Services participant will support public engagement by delivering inclusive, high‑quality outdoor recreation and environmental education programs to youth, families, and community members. The participant will help expand access to nature‑based and wildlife‑dependent recreation by assisting with program delivery both on‑site and in local communities. This position will also collaborate with schools, community centers, parks, and partner organizations to bring Refuge‑led programming directly into neighborhoods. Additionally, the participant may help coordinate transportation solutions that enable community groups to visit the Refuge and participate in guided programs. Through this work, the participant will strengthen community connections, promote environmental stewardship, and help ensure that people of all backgrounds feel welcomed and supported in enjoying their public lands.

Requirements

High School Diploma
Driver’s License (& reliable transportation)
Ability to work independently
Ability to communicate one’s needs and expectations with supervisor or other staff
Comfortable living in shared, dorm-style housing
Comfortable living and working in remote areas with little to no cell signal or Wi-Fi

Nice To Haves

Experience in public speaking, research, environmental education, community outreach is desired, but not required
Knowledge of or experience with outdoor recreation such as hiking, fishing, hunting, camping, etc. is desired but not required
Knowledge of or experience with the fields of biology, ecology, wildlife management, botany, forestry, or hydrology is desired but not required
Bilingual fluency in Spanish is desired but not required

Responsibilities

Staff an information desk: welcome visitors, answer questions, provide orientation to trails and facilities, and offer materials such as maps or coloring books to families
Answer and route phone calls
Check and respond to emails related to field trips, STEM nights, guided hikes, classroom visits, workshops, and partner coordination
Assist with environmental education and recreation programs delivered both on refuge and in community settings (schools, parks, community centers, etc.)
Support visitors by providing recommendations on trails, seasonal wildlife viewing, and safe outdoor recreation opportunities
Develop a novel partnership to expand educational or interpretive programming
Support special event programming at the refuge