Individual Giving Officer

A PLACE CALLED HOME•Los Angeles, CA

2d•$80,000 - $90,000•Hybrid

About The Position

Reporting to the Senior Director of Development, the Individual Giving Officer manages a portfolio of 100–125 donors and prospects, cultivates and solicits gifts of $2,000 and above, leads research into prospective donors, and helps grow APCH’s individual giving program through strategic donor engagement and stewardship.

Requirements

3-5 years of experience stewarding donor relationships at an equivalent sized non-profit organization
Experience creating proposals and soliciting gifts from philanthropic individuals and organizations
Proven track record of creating, cultivating, and closing five-figure gifts and up from individuals
Exceptional knowledge of wealth screening tools (Kindsight/iWave, LexusNexus, etc.) with the ability to run screenings on both individual and portfolios
Experience with Salesforce or other CRMs
Valid Drivers License and reliable transportation - some local travel required for offsite meetings with supporters and events
Proficiency in Google Suite and Microsoft Office
Strong time management and project management skills
Polished communication skills
A customer service mindset
Detailed oriented with the ability to multitask
High personal and professional standards; high energy self-starter who will focus on achieving excellence of service and performance in the five core values of HEART identified by the agency: Honesty: Fosters trust and transparency within the team, encouraging open communication and genuine feedback Empathy: Involves understanding and valuing the perspectives and feelings of others, promoting a supportive work environment Agency: Empowers individuals to take initiative and make decisions, enhancing ownership and accountability among staff Respect: Acknowledges the dignity and contributions of every team member, fostering collaboration and positive relationships Transparency: involves being open and clear in our actions and decisions. It fosters trust and accountability, ensuring that everyone is informed and can participate fully in the community.
Able to work in a dynamic and high energy environment typical of a youth center
Walking, standing required on daily basis
Sitting and use of hands/vision for computer work for extended periods of time
Lift up to 25 pounds occasionally
Able to communicate and convey accurate information
Strong commitment to personal and team excellence, innovation and constant growth and improvement
Ability to think strategically and creatively, as well as to innovate, implement and follow-through
Deep appreciation for and personal interest in the APCH mission and community
Ability to work under pressure, with grace, diplomacy and joy
Ability to be a compelling advocate and ambassador for A Place Called Home
A Place Called Home provides equal opportunities to all employees and independent contractors without regard to race, color, religion, sex (including but not limited to pregnancy), gender expression, gender identity, sexual orientation, military and veteran status, medical condition, ancestry, marital status, citizenship, national origin, age, physical and/or mental disability, or genetics. In addition to federal law requirements, A Place Called Home complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Please let us know if you are an APCH Alumni/ae
Background screening required
A Place Called Home participates in E-Verify

Responsibilities

Manage the process of researching potential new donors to provide both the Chief Development Officer and the Senior Director of Development with Major Gifts Prospects, the Annual Fund Manager with monthly donor prospects, and new mid-level donor prospects for their own portfolio;
Manage a personal portfolio of 100-125 assigned prospects and donors through the formulation and implementation of donor engagement plans and effective strategies leading to new and sustained gifts;
Help assigned donors to realize and fulfill their passion and interest in APCH, and be moved to retain and/or upgrade their annual support;
Carry out consistent and personalized donor outreach to assigned donors, ensuring that our supporters receive relevant updates, event invitations, volunteer opportunities, and other meaningful engagement opportunities;
Attend donor meetings, lead donor tours of the agency, and arrange donor meetings for senior leadership; prepare donor briefings and profiles as required;
Develop cogent and compelling fundraising proposals and supporting documents, including gift agreements as needed to solicit and close donations. Produce personalized letters and messages to thank and engage donors, and ensure that donors receive excellent customer service and stewardship;
Plan and produce occasional donor salons and recognition events in partnership with the Development team and key board members/stakeholders;
Support the Development team in building a consistent mid-level and major donor prospect pipeline through regular screening and qualification processes. Utilize APCH’s existing base of individual support to develop a pipeline that moves annual fund donors toward becoming recurring and/or major gift donors;
Monitor donor retention benchmarks and work to develop and implement strategies to re-engage lapsed donors through tailored outreach efforts;
Maintain in-depth knowledge of APCH priorities and programs. Build and maintain strong working relationships with key staff across Programs, Operations, and Evaluation to understand program needs and opportunities, scout potential donor stewardship and cultivation opportunities, and develop fluency with the agency’s story and substantiating data;
Attend and support APCH fundraising and community events (some evenings and weekend work will be required), and serve as a key ambassador for the agency; and
Perform other duties as assigned.