Indirect Underwriting Processor

America First Credit Union • Roy, UT

4d

About The Position

Under the direction of the manager is responsible for performing a wide variety of customer services and lending functions related to the Indirect Department. Will answer incoming dealer calls regarding lending questions, loan applications, loan pricing, loan stipulations on all RV and Auto loan applications through the indirect channel. Assists dealerships in professionally answering a broad range of questions in all lending regions. In addition to answering all Indirect Underwriting phone calls, verifies proof of income on loan applications that is requested by the underwriter, this incudes paystubs, w-2’s, personal and business tax returns. Responds to dealers through electronic communication on a wide variety of dealership questions and concerns. Ensures proper imaging of necessary records. Performs miscellaneous loan processing activities as assigned. Follows up with Funders and Underwriters to ensure applications are approved and funded quickly.

Requirements

• High school graduate or equivalent.
• Course work in typing and general office skills.
• Knowledge of member services, accounts functions, and products.
• Basic understanding of loan processing functions.
• Knowledge of related computer applications.
• Basic knowledge of accounting.
• Prior clerical experience helpful, particularly in a financial environment.
• Strong typing abilities.
• Well organized and attentive to detail.
• Good communication and public relations skills.
• Ability to cooperate and assist others.

Responsibilities

• Effectively completing assigned loan functions.
• Establishing and maintaining effective and professional business relationships with dealers.
• The effective performance of assigned functions of the department.
• The effective and professional performance of Indirect Lending functions.
• Establishing and maintaining effective business relations with Dealerships and other departments.
• Establishing and maintaining effective working relations with Credit Union personnel and with management.
• Other related duties as required or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees