Indirect Systems Business Analyst

FordDearborn, MI
19hHybrid

About The Position

Provide SME Expertise: Support user queries, ensure robust audit compliance, and champion user adoption. Strategic Liaison & Requirements: Act as the primary liaison and "voice of the customer" between business stakeholders and IT; translate complex needs into functional requirements for SAP Ariba and related procurement systems. System Evolution & Testing: Lead the end-to-end lifecycle of process design and system enhancements, including requirement documentation, coordinating cross-functional changes, and spearheading User Acceptance Testing (UAT). SME & User Support: Serve as a Subject Matter Expert (SME) to provide advanced user support, develop comprehensive training materials, and identify scalable solutions for recurring system issues. Process Optimization: Drive continuous improvement by identifying inefficiencies and facilitating workshops to gain consensus on innovative, system-based solutions. Data & Compliance: Utilize data analysis to provide critical business insights and maintain robust audit compliance, documentation, and internal controls. Established and active employee resource groups

Requirements

  • Bachelor's Degree
  • 2 + years of experience in Indirect procurement, either as a buyer or a user involved in the procurement process.
  • 1+ year experience in business systems analysis and process mapping (e.g., Visio, Miro, or similar mapping tools)
  • Availability to work hybrid (4 days in Dearborn & 1 day optional remote)
  • Analytical Excellence: Strong critical thinking skills with the ability to dissect complex problems, navigate "white space" or ambiguous environments, and drive data-driven decision-making.
  • Communication & Influence: Outstanding interpersonal skills with the ability to bridge the gap between business and IT perspectives and effectively present complex information to senior leadership.
  • Logical Problem Solving: Ability to understand the ‘under the hood' logic of enterprise software and how data moves between systems.
  • Business Acumen: Deep understanding of Indirect and supply chain processes with a proven ability to lead change and challenge the status quo.
  • Adaptability & Mindset: A proactive, open-minded professional who thrives in fast-paced environments, manages shifting priorities with resilience, and demonstrates meticulous attention to detail

Responsibilities

  • Support user queries
  • Ensure robust audit compliance
  • Champion user adoption
  • Act as the primary liaison and "voice of the customer" between business stakeholders and IT
  • Translate complex needs into functional requirements for SAP Ariba and related procurement systems
  • Lead the end-to-end lifecycle of process design and system enhancements, including requirement documentation, coordinating cross-functional changes, and spearheading User Acceptance Testing (UAT)
  • Serve as a Subject Matter Expert (SME) to provide advanced user support
  • Develop comprehensive training materials
  • Identify scalable solutions for recurring system issues
  • Drive continuous improvement by identifying inefficiencies and facilitating workshops to gain consensus on innovative, system-based solutions
  • Utilize data analysis to provide critical business insights
  • Maintain robust audit compliance, documentation, and internal controls
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