Indirect Systems Business Analyst

Ford Motor • Dearborn, MI

7h • Hybrid

About The Position

Indirect Systems Business Analyst We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? In this position... We are seeking a highly analytical, proactive, and collaborative Business Systems Analyst to join our team in Aurora. This pivotal role acts as a crucial link across skill teams (Supply Chain, Manufacturing, Marketing & Sales, PD, IT, Finance, etc.) and our IT partners. In this role, you will: Act as the "Voice of the Customer": Bridge the gap between IT and skill teams, transcending business and IT perspectives to translate complex needs into technical solutions. Lead System Evolution: Drive process design, coordinate system changes, and spearhead testing for SAP Ariba and related procurement platforms. Provide SME Expertise: Support user queries, ensure robust audit compliance, and champion user adoption. Navigate Complexity & Influence: Thrive in "white space" environments by leveraging strong communication skills to present to leadership, managing shifting priorities with an open mind, and using critical thinking to drive change. Responsibilities What you'll do...

Requirements

• Bachelor's Degree
• 2 + years of experience in Indirect procurement, either as a buyer or a user involved in the procurement process.
• 1+ year experience in business systems analysis and process mapping (e.g., Visio, Miro, or similar mapping tools)
• Availability to work hybrid (4 days in Dearborn & 1 day optional remote)

Nice To Haves

• Analytical Excellence: Strong critical thinking skills with the ability to dissect complex problems, navigate "white space" or ambiguous environments, and drive data-driven decision-making.
• Communication & Influence: Outstanding interpersonal skills with the ability to bridge the gap between business and IT perspectives and effectively present complex information to senior leadership.
• Logical Problem Solving: Ability to understand the ‘under the hood’ logic of enterprise software and how data moves between systems.
• Business Acumen: Deep understanding of Indirect and supply chain processes with a proven ability to lead change and challenge the status quo.
• Adaptability & Mindset: A proactive, open-minded professional who thrives in fast-paced environments, manages shifting priorities with resilience, and demonstrates meticulous attention to detail

Responsibilities

• Act as the primary liaison and "voice of the customer" between business stakeholders and IT; translate complex needs into functional requirements for SAP Ariba and related procurement systems.
• Lead the end-to-end lifecycle of process design and system enhancements, including requirement documentation, coordinating cross-functional changes, and spearheading User Acceptance Testing (UAT).
• Serve as a Subject Matter Expert (SME) to provide advanced user support, develop comprehensive training materials, and identify scalable solutions for recurring system issues.
• Drive continuous improvement by identifying inefficiencies and facilitating workshops to gain consensus on innovative, system-based solutions.
• Utilize data analysis to provide critical business insights and maintain robust audit compliance, documentation, and internal controls.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees