This position will be a key contributor to customer success by ensuring highest part availability for Workhorse locations, Service and Warranty, to ensure our Operations and Customers are able to achieve the highest uptime and lowest return-to-service time metrics in the industry for each of our vehicles for their vehicle class. They will develop and lead a high-performance Service Parts Organization with cross-functional input, to establish processes, procedures, and methods to identify required components and sub-systems to be warehoused for availability for service regionally. This position will work directly with customers and the sales team to establish the most economically beneficial balance of inventory value and part availability, setting stocking levels for service parts. Based on data analysis, identify optimum locations for warehousing, develop and execute strategies to implement in conjunction with the Director of Production Control & Logistics. Continually identify required service parts, identify / specify regional locations for warehousing of material. Data and analysis are of a real-time and complex nature that requires significant attention to detail as well as metric definition and regular reporting to ensure we have a world class process to support our dealer network with service parts.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees