Indirect Lending Assistant Manager

DORT FINANCIAL CUGrand Blanc, MI
8h

About The Position

Dort Financial Credit Union is seeking team members who will carry out our mission of enriching the lives of our members, employees, and communities, and who will aim to achieve our vision of being a leader in the industry by providing quality financial services, fostering an empowered and diverse team, and making our communities a better place to live. At Dort Financial, we uphold a culture of excellence with opportunities of engagement and advancement for our team members. We abide by our core values of Empowerment, Accountability, Transparency, Collaboration, and Volunteerism each day, and have a strong focus in community involvement. We offer a competitive benefits package immediately upon hire including medical, dental, and vision insurance; Life/AD&D and Disability Insurance, Supplemental Life insurance for employee/spouse/dependent; HSA and FSA plans; and tuition reimbursement for full-time team members. LegalShield, Pet Benefits, Employee Assistance Program, Telemedicine. We also offer a matching 401 (k) including a safe harbor, a referral bonus program, and paid time off including holidays. Come join our team. Apply today! Purpose of Position: To support the Indirect Lending Manager with overseeing the indirect lending program and operations in the indirect lending area. Assist in supervising the Lending Support Specialists, Dealer Relationship Managers and Member Outreach Specialist. Reinforce product knowledge, track performance, coach, recognize, reward, and maintain a high level of service. This position is accountable for achieving various sales, production, and portfolio growth goals for the indirect lending line of business. Key Characteristics of Position: An understanding of credit scoring models, loan products, and effective sales strategies. The ability to effectively interview loan applicants, promote payment protection products, and process loans. The ability to communicate with team members, and to coach to the aforementioned skills. The desire to create team stability by leading an engaged, well-coached team. This position requires someone who is positive, fair, goal-oriented, and who has excellent communication skills.

Requirements

  • An understanding of credit scoring models, loan products, and effective sales strategies.
  • The ability to effectively interview loan applicants, promote payment protection products, and process loans.
  • The ability to communicate with team members, and to coach to the aforementioned skills.
  • The desire to create team stability by leading an engaged, well-coached team.
  • Associates degree or Bachelor’s degree in Business Administration or related field preferred. A similar combination of education and experience may be considered.
  • Two to four years experience performing all aspects of member services, including lending.
  • Cross-sale experience required.
  • Must possess strong communication, customer service, and sales skills.
  • Work in fast pace environment while maintaining quality.
  • Must be bondable.

Nice To Haves

  • Mentoring experience in some capacity preferred.

Benefits

  • medical, dental, and vision insurance
  • Life/AD&D and Disability Insurance
  • Supplemental Life insurance for employee/spouse/dependent
  • HSA and FSA plans
  • tuition reimbursement for full-time team members
  • LegalShield
  • Pet Benefits
  • Employee Assistance Program
  • Telemedicine
  • matching 401 (k) including a safe harbor
  • referral bonus program
  • paid time off including holidays
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