(Centralized) Indexing Clerk-Data Entry Specialist

VRC Companies•Charlotte, NC

7d•$18

About The Position

The Centralized Indexer is responsible for reviewing scanned document images and entering accurate metadata and index values into ImageTrust software to support centralized indexing operations across all ECM sites nationwide. This role ensures digital records are properly categorized, searchable, and compliant with customer specifications and internal quality standards. The position requires strong accuracy, consistency, and the ability to meet established productivity benchmarks in a centralized production environment.

Requirements

Strong attention to detail and proofreading ability.
Ability to challenge incomplete or inaccurate information.
Ability to follow detailed work instructions and project specifications.
Proficiency in computer data entry systems and web-based platforms.
Strong organizational and time management skills.
Ability to work independently within a centralized workflow model.
Ability to perform in a fast-paced production environment.
Aptitude for learning new software systems.
Professional communication skills.
High school diploma or equivalent required.
Ability to type accurately at consistent production speeds.
Must be able and willing to communicate effectively in English.
Must follow Company policies and procedures.

Nice To Haves

Data entry or document management experience preferred.
Some college or technical education preferred but not required.

Responsibilities

Retrieve scanned document images within ImageTrust software.
Index each document according to detailed job specifications and customer requirements.
Enter accurate metadata and index values into designated data fields.
Verify image clarity, completeness, orientation, and document integrity during the indexing process.
Identify incomplete, inconsistent, or inaccurate information and escalate issues appropriately.
Maintain established productivity benchmarks and accuracy thresholds.
Achieve minimum production standards consistent with departmental expectations (including keystroke and document volume benchmarks).
Adapt to changing customer specifications and indexing requirements.
Maintain strict confidentiality of customer records and comply with data security policies.
Perform additional duties as assigned.