Independent Desk Adjuster – Catastrophe (CAT)

People's Trust Insurance • Deerfield Beach, FL

1d • $45 • Remote

About The Position

As an Independent Desk Adjuster for People’s Trust Insurance, you will play a key role in handling homeowners’ property claims related to catastrophic events such as hurricanes. Operating remotely, you will be responsible for evaluating, processing, and settling claims quickly and accurately in a high-volume environment. This position requires strong analytical skills, insurance policy knowledge, and a customer-focused mindset.

Requirements

• Licensing : Must hold a valid state-issued adjuster license.
• Experience : Minimum of 2 years in homeowners property claims adjusting, with at least 1 year in catastrophe-related claims preferred.
• Skills : Strong understanding of homeowners insurance policies and catastrophe claims handling. Ability to interpret policy language and apply coverage accurately. High level of professionalism, empathy, and customer service focus. Excellent written and verbal communication skills. Proficient in Microsoft Office and comfortable navigating claims systems. Strong organizational and time management skills.
• Work Requirements: Must be able to work remotely and maintain a reliable internet connection.

Responsibilities

• Claim Evaluation : Review and analyze CAT-related property claims, including wind, water, and flood damage, to determine coverage and estimate losses.
• Documentation Review : Assess property damage using photos, estimates, and reports submitted by field adjusters, contractors, and policyholders.
• Decision-Making : Apply policy language to determine coverage and issue fair claim settlements based on guidelines and regulations.
• Customer Communication : Provide clear and empathetic guidance to policyholders throughout the claims process, ensuring transparency and support during a stressful time.
• File Documentation : Maintain accurate, detailed, and compliant records of all claims activity.
• Collaboration : Coordinate with field adjusters, contractors, and internal teams to ensure timely and accurate claim resolution.
• Efficiency & Timeliness : Manage a large caseload efficiently while meeting service level expectations and regulatory requirements.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed