Independent Compliance Risk Management (ICRM) Marketing Manager

LendingClubLehi, UT
$82,000 - $125,000Hybrid

About The Position

LendingClub’s Second Line Compliance Team is looking for a Independent Compliance Risk Management (ICRM) Marketing Manager to support the review and approval of marketing and advertising materials across the organization. This role ensures marketing content complies with applicable regulatory requirements, internal policies, and brand standards. You will partner closely with Marketing, Legal, Product Compliance, and Product teams to support compliant advertising and customer communications across multiple channels. This role helps identify marketing-related compliance risks and works with business partners to implement disclosures, policies, procedures, and process controls that support ongoing regulatory compliance.

Requirements

  • 3+ years of experience in banking or financial services within second-line compliance, risk management, or audit functions
  • 2+ years of direct experience in marketing compliance with a focus on consumer credit
  • Strong knowledge of consumer protection regulations including ECOA, UDAAP, TILA, TCPA, and GLBA
  • Experience identifying compliance risks and developing internal controls to mitigate those risks
  • Strong communication skills and ability to influence decisions and drive change across business teams
  • Strong analytical, problem-solving, and critical thinking skills
  • Ability to manage multiple priorities and adapt to changing regulatory or business requirements
  • Experience managing projects and working cross-functionally to address complex compliance issues
  • Exceptional organizational skills and attention to detail
  • Ability to quickly learn and adapt within a fast-paced and evolving regulatory environment
  • Bachelor’s degree in a related field; or equivalent work experience

Nice To Haves

  • Professional certification such as Certified Regulatory Compliance Manager (CRCM)
  • Experience supporting regulatory examinations and compliance audits, including corrective action management
  • Advanced proficiency with Microsoft Excel, PowerPoint, Visio, or similar tools

Responsibilities

  • Review and approve marketing materials including emails, website content, digital ads, landing pages, social media posts, paid advertising, direct mail, and customer communications
  • Ensure marketing materials comply with applicable regulations, including Truth in Lending Act (TILA), Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), CAN-SPAM Act, and Fair Lending requirements
  • Verify required disclosures, disclaimers, and terms are presented clearly and accurately
  • Maintain the Bank’s communications guide with approved disclosures and compliance language
  • Partner with Legal, Product Compliance, and Marketing teams to develop new disclosures and guidance
  • Assess regulatory risks and controls related to marketing processes and approval workflows, recommending mitigation strategies where needed
  • Provide guidance to Marketing and Product teams on compliant marketing practices and regulatory expectations
  • Partner with stakeholders during campaign development to identify and address compliance risks early in the process
  • Maintain and enforce marketing compliance policies, procedures, and review standards
  • Support internal audits and regulatory examinations related to marketing and advertising practices
  • Stay current on regulatory developments impacting marketing and advertising in financial services
  • Provide oversight of vendors and systems used to review and manage marketing content

Benefits

  • We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

501-1,000 employees

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