The Income Tax Preparer is responsible for providing quality services and preparing free tax returns at assigned tax sites for eligible taxpayers and uphold the highest ethical standards. Essential Functions: · Greet and assist clients through the intake, tax preparation and quality review process. · Provide an accurate tax return upholding the highest quality and ethical standards. · Complete intake/interview with client to obtain information and verify documents. · Facilitate integration of Wayne Metro programs and saving products and services. · Comply and follow security, privacy, confidentiality and standard of conducts set by the IRS and Wayne Metro. · Assist in preparation and completion of data entry of files. · Assist in efforts to promote and increase capacity of the Tax Program. · Attend training and assist in organizing community events. · Promote saving at tax time. · Other duties as assigned.QualificationsMinimum Qualifications: · High School Diploma or equivalent · Minimum of one year of experience in tax preparation · Highly organized, attentive to detail and solution-oriented. Minimum Competencies: · Working knowledge of basic internet applications and programs including Google technology and Microsoft Office Word and Excel. The ability to learn and utilize the necessary programs and office equipment for this position. · Willingness to complete IRS VITA/TCE Program Certifications within two weeks of date of hire. · Maintain a positive attitude towards assigned work, clients, and staff. · Ability to multitask and work well under pressure. · Uses sound judgment and initiative to analyze and resolve problems. · Ability to communicate effectively both orally and in written form. · Good interpersonal and professional skills including but not limited to professional appearance, tact, punctuality, planning, organizing and dependability. · Ability to provide services for those persons facing economic, social, health, age, and educational barriers. · Ability to work independently or in a team environment (as deemed necessary). · Perform work in a manner that upholds Wayne Metro policies and procedures. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job operates in a professional office environment with a usually quiet noise level. This is largely a sedentary role and the employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to sit, frequently use hands and to talk or hear. Licensing and Other Requirements: Valid identification and reliable transportation. Although the Covid-19 vaccination is no longer mandated, it is encouraged. Wayne Metro will always prioritize the safety of our staff and clients. Travel Requirements: · Ability to travel to various sites throughout Wayne County. Work Hours: Work schedule to be determined by program need. Other Duties: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. To support our company’s mission, here is a snapshot of benefits we offer Employee premium coverage for Medical, Vision, Dental 401k Match Life Insurance Paid Holidays Paid Leave Days Educational Benefits Student Loan Payoff assistance Paid Parental Leave Fitness Reimbursement
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Career Level
Entry Level
Education Level
High school or GED