Income Maintenance Caseworker II-Adult Medicaid

Harnett County, North Carolina • Lillington, NC

46d

About The Position

Employees in this position are responsible for determining applicants' initial eligibility for the Adult Medicaid program in Harnett County Department of Social Services. Employees serve during natural emergencies in County Emergency Management Shelter as needed and assigned.

Requirements

• Good mathematical reasoning and computational skills.
• Ability to communicate with clients, applicants, and the public to obtain data, and to explain and interpret rules, policies, and procedures.
• Ability to understand the needs and problems of clients/applicants.
• Ability to learn the program area of assignment and all agency programs and services which could affect the client/applicant.
• Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program; or graduation from high school and three years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience.

Responsibilities

• Intake & Applications: Review and process Adult Medicaid applications to determine eligibility. Obtain pertinent data concerning clients' family composition, financial and employment. Process clients' information through the verification of all documents obtained during intake. Determine clients' continued eligibility for Adult Medicaid.
• Organizing: Balance workloads within Adult Medicaid unit and coordinate overall workflow. Develop procedures and to make minor organizational changes and recommend other changes to improve efficiency.
• Guidelines: Refer to the Adult Medicaid manuals in performing all functions required to complete the eligibility determination process. Utilize agency procedural guides in accomplishing the work. Use correspondence and memoranda from State regulatory agencies in interpreting policy directives.
• Serve during natural emergencies in County Emergency Management Shelter as needed and assigned.

What This Job Offers

• Job Type: Full-time
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Associate degree
• Number of Employees: 1-10 employees