Incident Management Assistant (Full-Time)

Community Options New York•Syracuse, NY

1d•Onsite

About The Position

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. This Full-Time Incident Management Assistant position in Syracuse, NY, is responsible for monitoring the systematic operations of incident management and internal investigations across residential, day, and vocational programs.

Requirements

High school diploma or GED required
Valid driver’s license with satisfactory driving record
Experience with community-based support for persons with disabilities
Ability to maintain effective relationships with management, employees, regulatory/oversight agencies, and the general public
Ability to effectively present facts and recommendations in oral and written form
Proficient with Microsoft Office 365

Nice To Haves

Associates/bachelor’s degree in a related field with at least three years of relevant experience

Responsibilities

Review incident documentation and verify all required elements are complete to accurately support incident packages
Ensure incident packages are submitted timely per state regulations
Monitor Therap General Event Records (GER’s) to verify incidents are properly documented and Reported
Verify that all required notifications have been made to the individual’s team, management, clinical staff, and regulatory agencies
Participate in regular incident review committee meetings, and maintain incident management database as required
Assist in reviewing investigation recommendations with the Incident Management Coordinator and Incident Review Committee
Report and investigate TBI and NHTD Serious Reportable Incidents to perspective RRDC
Report and investigate TBI and NHTD Internal Recordable Incidents for identifying trends to determine any necessary policy and procedural changes
Analyzes quarterly and annual Reportable Incident reports and internal occurrences to identify trends
Knowledgeable of OPWDD Incident Reporting Management Application RMA
Monitor the implementation of Incident Review Committee recommendations and report any issues
Conduct investigation follow-up as required or requested by the Incident Review Committee
Assist Incident Management with ensuring assigned regions comply with Community Options Abuse and Neglect Policy
Additional tasks and responsibilities may be assigned
Employee must cooperate with the license and department staff in any inspection, inquiry, or Investigation